When it comes to finding cost-effective and recycled auto parts in good condition, Schmidt's New London Auto Salvage is the go-to spot. With a wide selection of inspected salvaged vehicles and parts, customers can be confident that they are getting the best deal in town. The business takes pride in providing excellent customer service and ensuring that all products are of top quality.
Customers have raved about their experiences with Schmidt's New London Auto Salvage, highlighting the exceptional customer service and unbeatable prices. Whether it's purchasing a used car or just finding that one part you've been searching for, this self-serve store has proven to be reliable time and time again.
Buyers have praised the business for going above and beyond to ensure satisfaction, even offering free repairs for a newly purchased vehicle. There's no doubt that Schmidt's New London Auto Salvage is a top choice for anyone in need of used auto parts.
Location:
USA, Wisconsin, Outagamie, Hortonville
Address:
415 E Main St, Hortonville, WI 54944
Phone:
Website:
http://www.donssportcars.com/
Last update:
January 14, 2024
Business Hours
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Justin Olsen Google Review
"Called about a part.
Talked to M,
He said they had one that'd work.
I told him I'd be on my way shortly for it.
Upon arrival I was graced with the most disrespectful customer service I've ever experienced.
M seemed like he could care less like I was wasting his time.
Told him I called about said part. He said my guys out looking for it. That's it.
So I ask. Yes this a you guys pull it type of junkyard?
Since he told me his guy was looking for it.
He instantly thought I asked if I pull the part and got almost defensive.
I gave up and sat down.
This guys obvious lacking in customer relations.
While I sat and waited in their tiny office.
M fielded a phone call that was obviously an upset/unsatisfied customer.
After that phone call. Which want very professional.
M began cussing about this customer. Many times he dropped the f- bomb. Putting the customer down and just downright being disrespectful.
Towards the end. The other guy at the desk asked. " Why is this guy waiting. Where's his part?"
I have NEVER experienced such downright pathetic customer service.
There's zero reason to cuss out any person behind their back.
Much less a customer that paid for an item.
All the whole. Myself. A paying customer was right there to witness this complete disrespect for another human being.
Listening to M drop f- bomb after f - bomb over a simple phone call.
They should truly investigate their two front office men for completely unacceptable business practices."
Some Guy Google Review
"People here are not friendly. Business practices are shady. Will sell you the wrong parts then not refund them or swap them for the right parts. I recommend to go somewhere else"
Tom Lehman Google Review
"3rd car I bought from these people and all were sold drastically below market price because of the salvaged stigma. These units are all inspected by the state before you can drive them off the lot. Never had an issue after purchasing until my last purchase. My car didn’t start within a week of purchase. They sent a flatbed out to pick up my car, offered a loaner, and fixed the issue free of charge. These guys are great & I highly recommend them….I’ll never buy a used car elsewhere. The car I just bought looks and drives like new, and I got it for $7,000 below market value. You’d never know it was in an accident, and I can say the same for the prior 2 vehicles I bought there. Great people."