M&M Body, LLC

       Mary Gutierrez Google Review

"What a great place with friendly people! After my car accident I had my car fixed At M& M body shop. They were amazing at keeping me up-to-date with the repairs on my car and when I picked it up it was absolutely beautiful! I highly recommend them"

       Mary Martinez Google Review

"I was referred to M&M body by my insurance company (Geico) back in March because of a cracked windshield, so I scheduled an appointment to bring it in. I worked with Marcos who was friendly and helpful. I was told the windshield would take a week to replace. Unfortunately, it took a bit longer because they were waiting on the correct moulding to come in, however, Marcos gave me a call and updated me about it. I appreciated that. Once the windshield was replaced, it looked great! I picked up the car with no problem.
Well, two weeks later I noticed a small crack on the windshield coming out from underneath the moulding on the passenger's side. I got out to look at it to find a point of impact but there was none. After driving it that day the crack had spread another six inches. This windshield was either defective or not installed properly. So, I called M&M, no answer. So I called again and left a voicemail for Marcos. After waiting two weeks to hear back from him, I called him again and finally was able to get a hold of him. I explained the situation and he told me to bring the car down to have it looked at. When I took the car down to M&M body, Marcos looked at it and said that there was nothing that they could do. At this point, the original two-inch crack had spread halfway across my windshield. I explained to him that there was no point of impact and that this windshield was defective, so they needed to replace it. He gave me the information of the glass company to have them honor the warranty, so I drove to their location. They were even less of a help. They gave me a copy of the invoice of my windshield and told me to go back to M&M and have them take care of it.
As a full-time student and a full-time worker, I didn't have time to to be driving across town to get this resolved. This should have been a simple and easy fix for M&M Body to take care of and get resolved, considering the windshield was defective! When I eventually had the availability to get this resolved again, I called M&M Body, and spoke to Marcos and Dave Gonzales (the owner). Dave told me to bring the car down, again, to have it looked at. So I did. Dave came out, pointed at the MIDDLE of the windshield and said, "Looks like something hit your windshield and that's where the crack is coming from." Dave tried to gaslight me and tell me what I already knew and saw with my own eyes. He was very unhelpful and it was very scary how quick and easy it was for him to fabricate a lie and dismiss my issue.
Obviously, I will never go back here again, but I hope this review is a big red flag to others that might want to get their car serviced there. I went back in good faith, hoping they'd take care of me, but ended up being given the runaround. Their office is decorated in numerous photos and pictures espousing their "Christian" community values, but in reality, they're no different than the merchants and money changers in the "Cleansing of the Temple" narrative. They're greedy charlatans and hypocrites who unfortunately represent the worst of Christianity and only care for their community when it makes them look good."

       Emma Bragg Google Review

"Great experience! Marcos was so helpful, kind and communicative. Each time I went in everyone there was very nice and it was a very comfortable environment. The work they did on my jeep grand cherokee was phenomenal. Looks good as new!"