If you're looking for a reliable auto parts store that offers excellent service, look no further. Located on Boston Rd in Wilbraham, this shop is known for its intuitive layout and friendly staff, making every visit a convenient and pleasant experience. One customer was impressed by the honesty and dedication of the employees, as they went above and beyond to run diagnostics and change out necessary parts, ensuring the safety of their vehicle. Whether you need headlight bulbs or detailed diagnostics, this store is committed to providing excellent service. With its recent opening, this location has already built a reputation for putting customer needs first and providing expert assistance without upselling unnecessary products.
Location:
USA, Massachusetts, Hampden, Wilbraham
Address:
1997 Boston Rd, Wilbraham, MA 01095
Phone:
Website:
https://locations.oreillyauto.com/ma/wilbraham/autoparts-6163.html
Last update:
January 6, 2024
Business Hours
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Jacob Hing Google Review
"I was there to buy headlight bulbs for my car, so I knew exactly what I wanted to buy. I found the store to have an intuitive layout and the staff to be friendly. I'll definitely be coming back here next time I need to buy car parts."
Jeffrey Goulet Google Review
"Good service. Nice to see the manager training the staff during the process. Good mgmt skills."
Patty Grandfield Google Review
"This location just opened less than a week ago. I was driving my kids around when I got a flashing check engine light and knew I had to take care of it immediately. I stopped at the Wilbraham O'Reillys as its close to my house. It was Sunday, so no shops were open but I knew it was misfiring. I planned to grab all new plugs and coils just to be sure it was all new. There were two Kyle's: the assistant manager and an employee. They didn't just sell me unnecessary products to make a quick buck. They went above and beyond by running diagnostics to see which cylinder was misfiring and then changed out the necessary bad parts for me so my kids and I could get home without further damage. I went home and did the rest, but they saved me time, stress, and made sure my car would make it home without damaging the engine further. Super grateful for their help and honesty! They went WAY above and beyond for me when most people wouldn't have. Great place, I'll be back."