This auto parts store is committed to exceptional customer service and going the extra mile for their customers. They are known for their dedication to helping customers find the exact part they need, even if it means locating it at another location. Their willingness to assist customers with diagnosing car issues sets them apart in the industry. For example, one customer mentioned that the staff went out of their way to locate a specific part at another branch for them on a Sunday. Another customer mentioned how grateful they were for the staff's help in diagnosing a check engine light issue by hooking up a sensor to their car and figuring out the code.
Location:
USA, Connecticut, Fairfield, Ridgefield
Address:
113 Danbury Rd, Ridgefield, CT 06877
Phone:
Website:
https://www.napaonline.com/en/CT/Ridgefield/store/22426
Last update:
December 31, 2023
Business Hours
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Jaden Mose Google Review
"this place has some of the worst customer service i've ever experienced. dirty looks and eye rolling just for asking a simple question? never again..."
Jens Haerter Google Review
"These guys have gone out of their way to help me time and time again. Once, on a Sunday, they didn't have what I needed, but were able to locate it at the Danbury NAPA and have everything lined up for me to run over and pick it up. I really appreciate the kindness and effort."
Brian Davis Google Review
"My check engine light came on and I went in. They happily hooked up a sensor to my car to figure out the code. Very grateful for their help"