Are you in need of an auto repair shop that truly goes the extra mile for its customers? Look no further than Horton's Garage & Body Shop Inc, LLC. What sets this shop apart is their exceptional customer service and willingness to help in times of emergency. One customer had a flat tire on a Sunday and not only did the employee promptly fix the issue, but also refused payment for the service. This level of care and dedication is what makes Horton's stand out from the rest. In addition to their towing service and high-quality repairs, they also sell used tires at competitive prices. Whether you're facing an unexpected car issue or simply need new tires, Horton's is the place to call for reliable and caring auto repair assistance.
Location:
USA, Alabama, Tuscaloosa, Tuscaloosa
Address:
4115 Greensboro Ave, Tuscaloosa, AL 35405
Phone:
Website:
https://hortonsgarage.com/
Last update:
December 22, 2023
Operating Hours
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Victoria O'Tool Google Review
"Wow, I cannot speak more highly of this company and the employee I just interacted with!
My tire needed to be plugged and was in desperate need of getting it fixed and no where was open besides Walmart, and they had a 5 hour wait. I started looking around and noticed this place was listed as open (even though I don’t believe the shop was), but the employee told me to come in and he would fix it. He found the nail, removed it, and filled up my tire. When I tried to pay him, he refused!
I’m so incredibly thankful for this kind gesture and for helping me out on a Sunday.
Hortons will be my first call when I have car troubles :)"
Richie Sturgess Google Review
"If you are a victim of predatory towing know your rights. Contact your local law enforcement and the Better Business Bureau. Take them to small claims court. Do not pay cash and contact credit card company or bank for fraudulent charges. They may hold your vehicle hostage but you can fight back."
Jack McLarty Google Review
"DO NOT USE THIS COMPANY. While the cheap tow rate of $125 might sound nice the over all charge of $760 that could have been $800+ just to look at my starter was not worth the pay. Turns out the starter was fine and it only needed wire fixed but I guess that’s why I got charged $760. TOTAL RIP OFF. AVOID AT ALL COST OR IT WILL COST YOU A PRETTY PENNY ????"