For top-quality auto repairs of ALL KINDS, look no further than Bill's Service. With 15 years of experience, this shop has built a strong reputation for their excellent work, catering to regular car owners as well as major commercial clients like FedEx. The expert mechanics provide efficient and reliable service, keeping vehicles in top condition for years to come. Many customers keep coming back and are impressed with the work provided by Bill and Darren. Despite some negative reviews online, it's important to remember that the local community trusts this shop based on real experiences and results, not just internet ratings.
Location:
USA, Nebraska, Scotts Bluff, Scottsbluff
Address:
1805 W O St, McCook, NE 69001
Phone:
Website:
Last update:
January 6, 2024
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Kathy Hutchins Google Review
"I have been an employee and a customer since 2005. I have seen many customers come through the business, for repairs of ALL KINDS, and the vast majority of those customers are VERY happy with the work that the shop, and Bill and Darren personally, provide.
This shop has been the repair facility for the local FedEx fleet since opening in 2005, and has had MANY repeat customers come back, including those who are not from the area (such as the folks who run the county fair carnival - they've had many vehicles fixed, and they are from Texas).
The point here is this - the area we live in does not rely on GOOGLE REVIEWS to generate repeat business, and shouldn't be relied upon for future customer service.
Regarding the one-star rating, this customer left their car behind after moving out of state, and left the responsibility upon the guys to sell the vehicle. Numerous people were interested in the car, and test drove, despite the review telling that "the engine blew up". The vehicle ultimately sold with the same engine that the customer claimed was blown. Perhaps an edit to their Google review is warranted. In fact I'd encourage it."
Caleb Carroll Google Review
"He never told us what parts he was buying for the car then showed up to get the car that we were told at the beginning that was a $300.00 fix to find he now is charging $3200.00 for a new turbo. We paid drove it 20 miles and the motor blew up! This guy isn’t trust worthy. He may be a nice guy to folks but that’s how a scam artist is until they got your money."
Prestin Remington Google Review
"Good machanic awesome person!"