Baker's Used Auto Parts

       Desiree Stokes Google Review

"I don’t like to leave negative reviews. They got to me faster this time than usual. My complaint is the pricing. To take my car 8 miles up the road they want to charge 125. Then they want to blame diesel prices. I understand they may have gone up but you are telling me 8 miles equates to more than maybe 10 dollars of diesel? On average diesel trucks/semi-trucks can get 6.5 miles per gallon. Essentially they are using less than 2 gallons to tow my vehicle. So how does that equate to 125 when the cost use to be 50 dollars (to take it 6.5 miles away, not much difference in miles compared to 8 miles now). So you decided to jump the cost up 75 dollars? Make it make sense…. It’s not because of fuel that’s just a convenient excuse."

       Melissa Miller Google Review

"This place is a racket! Why would Madison Co. Sheriff use such a disgusting place?! Cash only, no set fee list posted! No recourse. No choice but to pay what they demand!? My 20yr old son was pulled over, 3 officers & 2 hours on his bumper later they tow his truck because he couldn't show proof of insurance & his paper plates were expired. Baker's Towing shows up, takes the truck.
That was a Thursday night before a holiday. The license branch was closed until the following Tuesday. I called Baker's Monday morning to see how much it would be to get the truck out Tuesday. The man who answered was rather snippy, barking "its 215 today, goes up $30 a day. Cash only". Ok, so that would make it $245 on Tue, right?...nope. Tue comes, we call ahead, the man is again very short with answers when asked what he needed to get the truck. He said "a licensed driver and proof of insurance". We eventually had to make a run to the license branch for additional paperwork and returned to Baker's a 2nd time.
All the paperwork in hand and $245, and proceeds to tell me "No, its $275." I repeat the conversation we had Monday on the phone, he denied speaking to me at all. I asked to see a "fee list", so he grabs his hand written receipt and starts poking it with every statement, shouting at me the different fees he wrote down. I again argue i was told $215 on Monday, so it's $245 today...he grabs his calendar off the wall and starts smacking it for every day the truck was at the yard. He's shouting and spitting, then throws the calendar at us on the counter and shouts "ITS $275!" So we had no choice, we paid what he said.
He was still unable to explain the mess of math and scribbled out "gate fee" on that receipt. NO FEES POSTED ANYWHERE FOR A CUSTOMER TO CONFIRM. You are at their mercy. There's no way this place is honest! Why else would you have a CASH BUSINESS. Shady, shady place and shame on Madison Co for using such a place."

       Blue MOC Google Review

"Unfortunately could not give zero stars because rating system is 1-5.
Please do NOT GO HERE ! Went to 5 other places and all the prices are lower.
Go to Rayos in Anderson on Church street or anywhere else!! Brand new last 5-8 months.
They are so rude and the prices are a joke.
Unnecessarily high prices, but some people wake up to screw others, so i am not sure why I am surprised by the owners attitude.
What can we do as a group/community to get Madison county Sheriff to STOP USING THEM. MY CAR was not towed but after I read others experiences and my husbands experience in trying to get a few parts I am disgusted."