Need an auto parts store with exceptional customer service and fair pricing? You're in luck! This store is known for being the best in the area, providing great prices and first-class service. When you walk in, you will immediately be greeted by welcoming staff who are ready to help with whatever you need. They offer a diverse range of automotive parts and accessories, including batteries and oil filters. Not only that, but they also go the extra mile to help you out in a tough situation without pressuring you to make any purchases. Customers have reported feeling treated like friendly neighbors, so if you're looking for a reliable and customer-focused business, this is where you need to go.
Location:
USA, South Carolina, Richland, Columbia
Address:
4709 Broad River Rd, Columbia, SC 29210
Phone:
Website:
https://stores.advanceautoparts.com/sc/columbia/4709-broad-river-rd
Last update:
December 16, 2023
Business Hours
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Mai Vang Google Review
"Stopped by this location on my way to FL, as I was having car trouble. I was greeted by Brent who quickly became a friendly face as he helped with my radiator issues. They went above and beyond to get a part for me at another location, and since they didn't have the other part I needed in stock, they also directed me other competitors close by. So, stuck in traffic on the way to autozone, I realized I wouldn't make it back in time before they closed at 6p, but when I called them, they agreed to stay open a while longer so I could get the part I needed! They were so helpful and I was thrilled with the level of service I received here. Would definitely recommend this location to anyone!"
Kevin Thompson Google Review
"Hands down the best in the area! Great prices and top notch service.
Cold weather did a number on my battery this morning and after getting a jump I did a quick review of the standard auto part shops in the area (Auto Zone, O'Reilly, etc). This location had the highest scores in the area so I took her in to get looked at.
I was immediately welcomed by the staff when I walked in the front door. A tech asked how they could help and she immediately brought out a test kit to diagnose my battery, alternator and charging system. After determining everything was copacetic with the car itself, the robot noted that the battery was still low and needed to be charged.
The staff hooked my battery up to a charge unit in their shop and ran it through a series of tests while also charging it to full capacity. This was a lengthy process but the staff made it a friendly experience while I waited.
Looking around the store I noticed a few items that I had recently been price shopping at Walmart and Target were actually cheaper here. Wiper blades and windshield fluid. I made a purchase while waiting.
Eventually they charged and tested my battery and for free. Turned out that my battery was at the end of it's useful life so they recommend I replace it but here's something unique: they also understood that I wasn't ready financially to foot that unexpected bill today so they helped me reinstall my battery with none of the high pressure or nagging that other shops seem to always do when they have you in a bind.
These guys were so helpful and although I know I need to replace my battery, they could have taken advantage of me but didn't. They basically helped me out of a tough situation and let me decide how to handle things.
Across the board they treated me like a friendly neighbor and I hope that this review helps steer some good people in their direction. There are a lot of options in this area but I have to definitely echo the past reviews in saying that this shop is where you need to go.
Thank you!"
Lafette Spann Google Review
"Great Part Store. Great Staff. Great Prices."