Truck And Gear LLC is the go-to auto parts store in Candler, NC for anyone looking for superior car and truck products. The store prides itself on its excellent customer service, offering fast shipping and competitive prices. Customers can count on finding a wide selection of high-quality auto parts, including floor mats, replacement parts, and accessories for their vehicles. With a dedicated team that goes above and beyond to assist customers with their orders, Truck And Gear LLC stands out in providing exceptional service. The store's commitment to delivering an outstanding shopping experience has earned it rave reviews, making it a trusted choice for all automotive needs in the area.
Location:
USA, North Carolina, Buncombe, Candler
Address:
2350 Smokey Park Hwy, Candler, NC 28715
Phone:
Website:
https://truckandgear.com/
Last update:
January 2, 2024
Operating Hours
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Pam Vermey Google Review
"BEWARE! Terrible customer service! We tried to order a set of truck tail lights. Within an hour, we were told that the item was out of stock, and would require another $100 or more to have it shipped from the manufacturer. We declined and cancelled. The same afternoon we chose to order a different set of lights, and again, an hour after taking our money, were told "Out of Stock" and will require an additional $100. Again we cancelled, however both of these charges remain on our Credit Card! This is clearly a "Bait and Switch" operation. They have said that it might take 5 days to be refunded to our Credit Card. The $885 Canadian Dollars should never have been taken!"
Lynn Reid Google Review
"I ordered new Weathertech floor mats for my car and received excellent customer service, an excellent price and quick shipment. I highly recommend Truck and Gear! Alana went above and beyond to help me with my order. I wish there were more customer service people like her out there! She’s the BEST!!!"
Daniel lindy Google Review
"Very poor service. Son hit a deer so I ordered multiple parts and trim from different companies. Truck and gear had a competitive price on the upper bumper trim piece I needed so I ordered it from them. 2 weeks later I had received all parts except this trim so I tried to check progress. It still just said processing even though the took the 400.00 out of my account when I ordered. I tried contacting them on phone during business hours on a friday and no answer. Said all reps are busy leave a message so I did. Saturday I was a little annoyed no one reached out so I went online and did chat. It was not business hours so sent me to email link I emailed with no response by Tuesday so did finally get someone on phone who says the part is back ordered even though it still shows available online. I asked for a refund and was told they could probably ship it this week...I still requested a refund. Not holding my breath I will get it.
Update: I did get full refund so bumped up to 3 stars."