The Parts House is committed to providing exceptional customer service and economical auto parts. The knowledgeable staff, like Trisha B., goes above and beyond to help customers find the right solution without breaking the bank. With a focus on customer care, they prioritize saving customers money by offering the best prices in town for original Ford and GM parts. Customers appreciate the expertise and personalized attention they receive, as seen in reviews that highlight the team's commitment to solving issues effectively and efficiently. For those in need of reliable auto parts and shipping options, The Parts House is the go-to destination for all their automotive needs.
Location:
USA, Georgia, Dougherty, Albany
Address:
816 W Broad Ave, Albany, GA 31701
Phone:
Website:
http://www.thepartshouse.com/
Last update:
December 22, 2023
Business Hours
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Alexander C Google Review
"A local Ford dealer gave me their number because it showed they had an item in stock that the dealership did not. I called and got passed around to 3 different locations before they transferred me to the correct store. I asked if they could check to make sure the item was in stock. Sheila took my name and phone number down and that was the last i ever heard from her. 3.5 days later i call them and speak to someone else (after again getting transferred to numerous stores) The gentleman goes and puts his hands on the item and comes back to the phone to tell me so. I go get my credit card to pay for it and he tells me the part is a little less than double the price of even the Ford dealership and they WONT price match anything (Dealership list price was $122 and THEIR price was $185 not including shipping or tax either) Safe to say i took my business elsewhere. I found one for $5 over list on Amazon. Not much to say other than the customer service wasnt very good and their prices were at borderline gouging levels. Hopefully they treat other people better."
Akelah Daniels Google Review
"Trisha B. was phenomenal with her customer service!!! I called asking about an issue with my converter thinking I may have to replace the entire part. Luckily, Trisha let me know of a better first option saving me hundreds of dollars. I would always choose to call this company first with my parts because they actually care about your issue first VS. selling you a random part just because. How you treat people go a heck of a lot further than cost EVERY TIME!"
Baron Collier Google Review
"Very knowledgeable staff
Hall
an Ken sharp as a tack on all auto needs best original Ford an gm. parts in town best prices."