The recycling center at 1618 W Pembroke Ave, Hampton, VA offers a convenient and trustworthy service for those looking to recycle their auto parts, such as catalytic converters. Customers appreciate the fair prices offered and have praised the polite and helpful staff who go above and beyond to ensure a positive experience. The location is easily accessible, making it a hassle-free choice for all recycling needs. One customer was particularly impressed by the outstanding customer service received when selling their converter, noting the patience and willingness of the staff to explain the process clearly. Another customer highlighted how the team's kindness made a difficult situation easier to handle after being involved in a car accident. Overall, customers have found this business to be reliable and welcoming, with plans to return in the future.
Location:
USA, Virginia, Hampton City, Hampton
Address:
1618 W Pembroke Ave, Hampton, VA 23661
Phone:
Web:
http://www.olddominionmetals.com/
Last update:
December 17, 2023
Operating Hours
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Freddy W Google Review
"EDIT-( Changing my review from a 4 star to 5 star because their customer service is outstanding. They kindly explained to me how to discern for myself on the type of converter I had and were very prompt in their response and polite.) Had to remove a catalytic converter from the Honda crv I have and replace it. They said they accept catalytic converters, and I have heard you can get a good amount of money for them. When I showed up with the Honda cat in the new ones box it was delivered in and all, the gentleman told me that it sounded like everything was in order with it when he checked it, but he told me it is an aftermarket converter of some type and so it is worth less than a normal catalytic converter. If it was an original type it would be worth more. The gentleman offered me xx for it and I accepted, giving him the benefit of the doubt. The gentleman at the counter had good customer service skills, made me feel welcome. Easy to find location and easy to find the office. I will give them another try soon."
Robert Hand Google Review
"Honestly didn't even know they were there. But somebody ran me off the road and caused me to have a car accident and they were the first place I could pull over safely. Joe the forklift operator was nice and didn't rush me off and even gave me some string tie up blue pieces. It's rare a business is that nice anymore."
Truulove Motorsports Google Review
"No complaints here! Staff was helpful and friendly. See ya next time"