A visit to this auto parts store at 5001 Ritchie Highway in Brooklyn, MD promises an unparalleled experience. Customers rave about the exceptional service provided by the staff, particularly by Brian M and John B. Known for their impeccable and accommodating customer service, these individuals go above and beyond to ensure that customers find what they need. Not only does the store offer a wide array of parts and accessories but also provides special orders, making it a one-stop destination for all your automotive needs. Customers appreciate the self-serve setup that adds convenience to their shopping experience. The recent review highlights Nicola's outstanding assistance, indicating her dedication to ensuring customers leave satisfied with every visit. With exemplary service and extensive inventory, this business is truly a class apart in the industry.
Location:
USA, Maryland, Anne Arundel, Brooklyn
Address:
5001 Ritchie Hwy, Brooklyn, MD 21225
Phone:
Website:
https://www.autozone.com/locations/md/brooklyn/5001-ritchie-hwy.html
Last update:
December 31, 2023
Operating Hours
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J C Google Review
"OMG!!!! The service was impeccable!!!! Brian M. Was UTTERLY FANTASTIC!!! Such an asset to Auto Zone. He was extremely accommodating, kind, personal and business like. Such a wonderful person and employee.
John B was also fantastic!!!! He immediately showed me a back up dash cam when I mentioned it. His service was also impeccable.
Please keep these 2 wonderful men at Auto Zone and I will start shopping here once again. Fantastic experience all around.
Thanks guys for a wonderful experience ????????."
Nicole P. Google Review
"So where do I begin. I went to autozone to get a free diagnostic and to find out my battery had no life, nevertheless I purchased a battery total cost $245 and not 1 person was able to accommodate me with installing the battery due to whatever excuse they decided to come up with. I go to ADVANCE AUTO PARTS and I explain to them exactly what happened and with no questions a gentleman from behind the counter they told me to pull my 2016 Chevy Equinox to a empty spot and less then 10 mins my battery was installed.
It’s about having the right tools and knowing how to do the Job. I do not recommend anyone to purchase a battery or any other products and I Advise you to go to advance auto! My mind was telling me to get a refund and purchase from where they actually did the work.
Very disappointed in this location."
Kimberly P Google Review
"Great Service!!!! They deserve all the stars. ????????????????????. I’m getting my car serviced across the street and had to stop in for some brakes and rotors. The moment I walked in, Nicola greeted me and helped me get exactly what I needed. She even had one of her coworkers go to the auto zone 2 miles up the street and get something they didn’t have in stock there. I’m grateful and pleased with the service. Thank you Auto Zone."