One of the outstanding features of the auto parts store is its commitment to providing exceptional customer service. Customers consistently mention the helpful and knowledgeable staff, emphasizing their expertise in the industry. The store's dedication to always offering the best assistance and high-quality products is a strong point that sets it apart from other businesss. Additionally, customers appreciate the convenience of being able to have their purchases shipped directly to them, making it easier for those who may not be able to visit the physical location. This commitment to customer satisfaction and ease of access to products demonstrates why this is a top choice for many car owners and enthusiasts.
Location:
USA, Texas, Dallas, Dallas
Address:
9915 S Central Expy, Dallas, TX 75241
Phone:
Website:
http://www.twinlakesautosalvage.com/
Last update:
December 15, 2023
Operating Hours
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Advance Auto Parts
1685 S Buckner Blvd, Dallas, TX 75217
Used Auto Parts / Part Installation Serviceopen now
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john shain Google Review
"I HAVE WORKED AT A WRECKING YARD FOR YEARS NOW, THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER HAD. IRENE THE OWNER IS A JOKE I ORDERED A WHEEL FOR ONE OF MY JOBS EMPLOYEES FOR HIS PERSONAL CAR, THEY SENT ME A PICTURE OF A DECENT LOOKING WHEEL THEN THEY SENT THE INVOICE I PAID FOR THE PART GOT CONFORMATION IT WAS PAID CALLED BACK AND ASKED IF THEY GOT CONFORMATION OF PAYMENT THEY SAID YES AND THE WHEEL THEY SENT A PICTURE OF WAS BEING BOXED AND READY TO SHIP, 11 DAYS LATER STILL NO WHEEL SO I CALLED THEY SAID THEY DIDNT KNOW WHAT HAPPENED THEN TOLD ME THAT IRENE THE OWNER DROPPED THE BALL. AT THAT TIME MY GUY JUST NEEDED HIS WHEEL THAT HE PAID FOR THEY SAID SORRY AND IT WOULD SHIP....... WELL IT SHOWED UP 23 DAYS AFTER I PLACED THE ORDER AND WHAT DO YOU KNOW NOT THE WHEEL THEY SENT ME A PICTURE OF. I WOULD BE EMBARRESED TO WORK FOR A WRECKING YARD LIKE THIS, DO NOT GIVE THESE PEOPLE YOUR MONEY."
J D Google Review
"Called earlier this week to find a part for a customer, guy on the other end constantly interrupted me. Told me he would call me back when he's sure he's got the part. Never got a call back, so called in at the end of the week and got hung up on. Not interested in having my time wasted by this rude company again."
Patrick Williams (Trophee) Google Review
"The Best of. the Best, Always helpful and knows their stuff Great service!!"