Looking for an auto repair shop that offers a friendly, professional atmosphere and exceptional customer service? Look no further than Total True Automotive Landa in New Braunfels. Customers are raving about the warm and welcoming environment, as well as the outstanding communication and service they receive. The shop understands the stress of car repairs and offers practical service plans to make the process smoothly for customers. With loaner vehicles provided at no additional cost, clients feel at ease when bringing their cars in for servicing. Customers have expressed their gratitude for the excellent care and attention from the team, making it their go-to spot for all their automotive needs. Whether it's major repairs or simple maintenance, Total True Automotive Landa has cultivated trust and loyalty among its customers.
Location:
USA, Texas, Comal, New Braunfels
Address:
551 Landa St, New Braunfels, TX 78130
Phone:
Website:
https://www.totaltrue.com/
Last update:
December 23, 2023
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Kenna Williamson Google Review
"1st time here & I think I finally found my auto peeps. Very nice modern, clean, professional group. The vibe is friendly with plenty of warm smiles & eye contact, even from the busy crew. Having been in retail since I was a kid, we were always made to formerly greet, smile, & acknowledge our customers as strict protocol, so nice to see a business that still adheres to these simple & affective principles. Customer loyalty 101. A+
*Thanks again to Vicki, she took extra time to offer a sensible service plan to complete my vehicle's repairs in phases, without adding more stress using high pressure sales tactics. It was more like your mom giving u advice, lol, instead of feeling handled."
K G Google Review
"Fantastic service and people. Everything from drop off to pick up was exceptional. Communication - even when there was nothing to report - was consistent. Very helpful helping my son who just moved out there from Colorado Springs. I'm thankful he has a place he can trust to take care of his vehicle needs. Great job and a huge THANK YOU!!!! to David and Vicki!"
Peg Escalante Google Review
"Fantastic place! Vicky was the best! I actually like the email and text messages with the diagnostic information on my vehicle.
Loaner car was issued to me and while it was an older vehicle it was immaculately clean and there was no fee!!!
I have some more minor issues I want addressed and will be doing those shortly with Total True Automotive and Ms. Vicky and the crew
They have a new lifetime customer!!!"