Quality Automotive is a key location for anyone in need of superior auto repair and towing service. Their experienced technicians are known for going above and beyond to provide great service, especially in emergency situations. They are knowledgeable, honest, and always ensure that customers' needs are met with care and integrity. One customer expressed gratitude for the kindness and honesty they experienced when their car broke down on the road to Cumberland. The staff not only diagnosed the issue but also went out of their way to arrange a service appointment at a dealer without charging for any work done that day. This level of care and exceptional service is what sets Quality Automotive apart from the rest, making it the ideal choice for all auto repair needs.
Location:
USA, Maryland, Allegany, Cumberland
Address:
931 National Hwy, Cumberland, MD 21502
Phone:
Website:
Last update:
December 28, 2023
Business Hours
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Larry Vanmeter Google Review
"The place seemed nice and clean, however I don't know what happened to my electrical system in my car. I charged the battery, but it's showing it's not fully charged. The floor dome lights are staying on, so I took out the bulbs.
I will see if the new battery stays charged.
I'm not blaming anyone, I'm just saying about my experience after taking it there."
Jeremy Green Google Review
"Knowledgeable mechanics and great service. The best place to go if you want it done right the first time."
Kia Jacobson Google Review
"I can't say enough good things about this place! I broke down on the road to Cumberland and asked the tow truck driver if there was a local place that would take a look at it. He took me to Quality Automotive. They took it in immediately.
Originally we thought I just needed a couple of spark plugs, but then the situation got much more dire, and my car was basically toast. This is a 2016 Hyundai Tucson (don't buy one!!!) with 114K miles. Rick was as kind as he could be to a stressed out stranger.
We discussed the fact that Hyundai knows that they have an issue with this particular engine, and he offered to get it to the dealer for me to see if they could get Hyundai to step up and help with repairs.
I sat in the waiting room until a friend could pick me up.
Rick got my car to the dealer and arranged the service appointment for me. He also did not charge me for the diagnostic or any work done that day.
I can't tell you how much this meant to me, to simply run across a kind and honest businessman who obviously cares about customers, and people in general. I don't live locally, but if I did, this would be my go-to place.
Thanks SO much to Quality Automotive!!!!"