Pick Your Part - Clearwater

       Mark Edmond Google Review

"Great place for late model parts at good prices. All their inventory of cars with pictures is on the web, so you can see the condition of the car. You can setup alerts for year, make and model and you will get an email or a push message through the mobile app when a car you are interested in comes into the yard. The web and app also show the location of the car and it is easy to find in the yard, they have all the rows numbered. Don't let them charge you extra for a warranty you don't need. They don't tell you they automatically add it in when checking out. If you look at my receipt you will see they charged me $9.90 for a warranty on a piece of molding!
Before you go!
- Need to bring your own tools to take the parts off yourself, they have wheelbarrels and carts in the yard to use for free, but you cannot take them to the parking lot.
- There is a $3 charge to get into the yard and you cannot bring any car parts into the yard, only tools.
- They check your bag on the way out, so don't even try stealing anything!
- All the parts prices are listed on their website, they don't charge by year, make or model - just the type of part.
- There is also an environmental fee charged based on the total of the parts you buy.
- Be sure to decline the warranty if you don't want it. At some point they started automatically adding it, and with the rush to check you out, you may forget."

       Ytrac Nevets Google Review

"On Sunday September 17, 2023 I went to Pick Your Part Clearwater.
I located a wheel that I needed.
I took the wheel to the front counter.
I asked how much the wheel was. I was told $53.
I said to the counter lady that is great. I want to buy two of them, but I have to get the other one.
I went back and grabbed the other wheel from the yard.
I brought both of them inside to buy them.
The transaction began but was interrupted by the office manager.
The office manager said she had to refund the transaction because one of the wheels was charged as a steel wheel when both are aluminum wheels.
Also, now she has to charge more for the tires too.
Since the office manager returned the steel wheel I no longer had enough funds on my credit card to cover the new transaction because it takes 3 days for Pick Your Part to process returns.
For this reason I was unable to purchase both wheels. But I was able to buy one of them.
I was told that the counter lady helping was new there. But I do not believe it. I could tell the office staff was hustling me. Why?
Well.... This was not the first time something like this happened to me at the Clearwater Pick Your Part location.
About a year ago I went there to buy a car door. I asked when I got there how much a car door is. I was told the price. But when I worked hours in the sun to retrieve the door and brought it up to the counter the price was more than the original price. Why?
Because I had to pay extra for the mirror and arm rest. Really?
My question is; Why can't your employee's give an honest price? Because these experiences are not accidental. This happens every day to your customers there.
This is just the tip of the iceberg...
Your office staff is awful. Yesterday they ganged up on me. And treated me very mean. No one deserves this kind of abuse. Especially when I was there to buy wheels to help a single mother with children stuck on the side of the road.
You should be ashamed of yourselves!
...Next time I am going on Facebook Marketplace to buy car parts."

       Liz Google Review

"Bad customer service at checkout. It's a shame my husband goes to all the lkq u pick and this is one of the locations that treats him bad. Making it difficult all the time he goes in with his tool box and no problem, at the time of checkout any parts he's buying they question him why he brings tools,how is he supposed to get parts out of vehicle is doesn't have his tools.its not like lkq provides you with any tools and once your all the way into the yard in this heat, your not going to stop and go in the office to ask for tools. Very disappointing. No wonder this lkq u pick is empty. Need to treat customers with respect."