For those in need of reliable auto parts and impeccable service, NAPA Auto Parts on Douglas Ave is an outstanding choice. The store takes pride in offering an extensive range of products, from brakes to paint, and excels in providing exceptional customer assistance. Customers value the well-lit and tidy environment, as well as the friendly and knowledgeable staff who are always ready to lend a helping hand. With a special shoutout to Matt, the store manager, and Brad, their expert in paint restoration projects, this store continues to exceed expectations by offering invaluable guidance and expertise to all car enthusiasts. Whether you need help finding the right part or advice for a restoration project, NAPA Auto Parts is undoubtedly an essential resource.
Location:
USA, Iowa, Polk, Des Moines
Address:
5501 Douglas Ave, Des Moines, IA 50310
Phone:
Website:
https://www.napaonline.com/en/IA/Des-Moines/store/26259
Last update:
December 16, 2023
Operating Hours
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OrigAngurProne Google Review
"Was fixing the brakes on a 2006 Chrysler. Turns out Dodge used us all an an experiment. MY type of brakes was deemed trash. These guys helped me buy lines and explained how to flare fittings, sold me the right stuff. I CANNOT STRESS ENOUGH HOW THEY HELPED! I didn't know where to go but these folks not only figured out the stuff I needed, they stood behind it. I COULD-NOT-HAVE fixed this without their expertise. This was a couple years ago, but deserves credit. They shared their skills and knowledge and I'm grateful!"
Justin Reis Google Review
"I use this Napa store almost exclusively for my parts and paint. Matt, the store manager, is always really helpful and friendly as are the counter staff. Brad back in paint has been excellent to work with when I come in with restoration projects needing old paint codes matched. The store is well lit and always clean. My only knock is that the driveway could use a little less pitch so my car wouldn't scrape coming in and out."
Stuart Adams III Google Review
"Absolutely horrible customer service. I show up this morning at 7:35 which is 5 minutes after they opened. Standing in line for 10 minutes (no one in front of me) while two older employees were in the back just having a conversation like we weren't even there. And to top it all off, this month they had a special going on 20% off whatever you could fit in a 5 gallon bucket. So I got several items and still didn't get the 20% off. I was on the clock and in a hurry otherwise I'd be going back to get a refund."