The auto parts store located at 1250 West Bridge St in Blackfoot, ID has received high praise for its extensive inventory of auto parts. Customers have highlighted the knowledgeable and helpful staff, who are able to assist with finding specific parts for different makes and models of vehicles. In addition, the store's ability to order out-of-stock items has been a strong point in multiple reviews. The competitive pricing and quality of products have also been noted as reasons why this store is a reliable option for all auto parts needs. With convenient hours, including evenings and weekends, this store provides accessible service to its customers.
Location:
USA, Idaho, Bingham, Blackfoot
Address:
1250 West Bridge St, Blackfoot, ID 83221
Phone:
Website:
https://www.napaonline.com/en/ID/Blackfoot/store/39300
Last update:
January 1, 2024
Operating Hours
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Matthew S. Jonak Google Review
"Leading up to my stop into this particular branch of Napa auto parts, I received verbal confirmation from TWO OTHER of the store’s branches assuring me there WAS NOT a problem to (potentially) return a part–if not the remedy to my vehicle issue.
Fast forward one week and I find myself here: Blackfoot, ID to return said car part in question. I also brought back my old starter in order to receive the refund for the core charge (this charge is standard so not a big deal). It was at this moment when I realized Just how obstinate and unwilling of an employee was sitting across the counter from me.
He proceeded to tell me he would not refund for the ignition switch (tbh I did not have receipt in hand) even though I had confirmation, otherwise. And when turning in the starter he tried prompting me for a debit/credit card to apply refund to. I respectfully said no and asked for cash. After all, that was the method of payment listed on my receipt. With a slight bit of attitude he begrudgingly rose up from the stool to walk three feet to the till to fetch my money.
I immediately sensed this nearly awkward situation and this would’ve been water under the bridge, so to speak, but find myself now writing ashitty review bc I then overheard him make a remark about just how strenuous and inconvenient it was to give out a cash refund. Not sure he was referencing me but I assume it was. Irregardless, very poor customer service. Period. Two stars is probably generous but I’ll let it be."
Ryan Archibald Google Review
"Maybe Blackfoots' hidden gem of auto part stores... they were quick and friendly. Store was clean and organized."
Charles Stokes Google Review
"Called to see if they had a part in stock, josh answered and seemed like he really didn’t care. Told him I need a part for my car and he quickly replied so we don’t stock that. So I asked him if anybody else had in stock and he quickly replied “doesn’t look like it” even though they had 30 until closing. This is the last time I try to go to Napa."