Located in the heart of El Paso, LKQ offers a self-serve auto parts store with a broad range of high-quality parts for all vehicle makes and models. Whether you are an experienced mechanic or a DIY enthusiast, you will find everything you need for your next automotive project. The store has competitive prices and knowledgeable staff, making it the perfect destination for all your auto parts needs. With its convenient location, customers can easily access the store and find everything they need to repair or upgrade their vehicles. The self-serve feature also allows customers to browse through the available parts at their own pace and choose the ones that best suit their needs. For anyone looking for reliable and affordable auto parts, LKQ in El Paso is the ideal choice.
Location:
USA, Texas, El Paso, El Paso
Address:
1321 Joe Battle Blvd, El Paso, TX 79936
Phone:
Web:
https://www.lkqcorp.com/en-us/
Last update:
December 15, 2023
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Diego Hernandez Google Review
"Worst management I've ever experienced. If you made a test with all the attributes of a manager all the managers here would score the lowest possible. Want to prove me wrong? Go ahead and call in to order something and see how long you have to wait to even talk to someone. Go ahead and walk in and see how long it takes to receive your part that is supposed to be pulled out of the vehicle already. Every manager at this location needs to get humbled including the general manager that doesn't seem to show his face much and loves to live in the shadows due to his lack of transparency and courage. It's takes a strong person to admit there is issues in order to correct these issues. Considering how many issues exist it's clear that this facility is full of weak management. Just because money is coming doesn't mean your are at your best. It doesn't mean your customers are happy."
J Zach Google Review
"Great customer service on the phone but it took over 40 mins to simply pickup my part when it finally arrived. Showed up at opening time and employees sauntered up 5 min late and took their time opening the doors. Then didnt bother getting into place at their registers for another couple min.
Paid in advance over the phone so they already had all my info and knew which part I was there's for but that didn't stop then from over complicating the entire pickup process. Waited in line to be told to go to another register in warehouse. Waited another 10 min or so to verify who I am and the part I was getting, then went back inside to wait another 10 min for different register to get a receipt for what I paid for. Then went back outside again to give the second clerk my receipt - then they decided to actually move to get my part.
The part was a tailgate and was wrapped up well enough to avoid damage during shipment but initial damage to item was not what was relayed to me on the phone. I was over the entire process by this point so I just took it and left. Price wasn't great for the condition of the part and the entire process to get what I paid for will make me avoid dealing with them ever again."
Israel Garcia Google Review
"Make sure you don't have to use the restroom. A common necessity for all humas is not available how sad they don't care about there Customers needs...."