At Keystone Automotive in Erie, PA, customers can rely on friendly and helpful staff to assist them in finding the right auto parts for their vehicles. The experienced team is committed to providing excellent customer service, making the process of locating and obtaining the necessary parts as smooth and easy as possible. With a range of self-serve and used parts available, customers can find what they need without any hassle. Additionally, the option to order online and have the parts shipped is a convenient feature that adds to the positive experience at Keystone Automotive. The dedicated customer service agents, including Terri, Dennis, Elizabeth Percy, and Jason demonstrate a commitment to reliable service that keeps customers coming back time after time.
Location:
USA, Pennsylvania, Erie, Erie
Address:
901 W 12th St Suite 206, Erie, PA 16501
Phone:
Website:
http://lkqcorp.com/
Last update:
December 16, 2023
Operating Hours
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sam kitcey Google Review
"terrible parts,customer service,website,parts pullers.photes door they cut the harness when the plug is right there,grill didn't come with the mounting bracket,steering pump hose mounting elbow and the fender was the wrong side all on the same car order"
Jules Google Review
"Very friendly customer service. Terri and Dennis we’re awesome and super helpful. I had to order quite a few parts and swap parts several times for the correct part which was my mistake and they were very helpful. I really appreciate it. Will definitely use them again in the future if I ever need to and would recommend them to anyone! Also when you call their number you are routed to buffalo. But to make sure you’re getting all the correct information and it’ll make your life easier, insist on speaking to Erie people, it just saves a lot of confusion."
Jonathan Freeman Google Review
"While all the customer service agents I've dealt with are 100% legit I try to call Elizabeth Percy as often as possible only bc I've dealt with her for many years and have anxiety dealing with anything 'new' - yes I'm a creature of habit lol but have never been let down by any of their other people. Jason their delivery driver in my route is also top notch"