When it comes to reliable auto repair services, Jarrett-Gordon Lincoln Service is the place to go. Their team of experienced mechanics ensures that your vehicle is well taken care of and that the job is done seamlessly. One of the standout services they offer is their towing service, which can be a lifesaver in emergency situations. Customers have praised their efficient and top-quality service, highlighting the seamless experience from pick-up to drop-off at the service department. In contrast to other dealerships that left customers frustrated and dissatisfied, Jarrett-Gordon Lincoln Service goes above and beyond to ensure customer satisfaction. The quick turnaround time for repairs is also a major plus that sets them apart from other auto repair shops. For professional and reliable auto repair with a focus on customer satisfaction, look no further than Jarrett-Gordon Lincoln Service.
Location:
USA, Florida, Polk, Winter Haven
Address:
3015 Lake Alfred Rd, Winter Haven, FL 33881
Phone:
Website:
http://www.jarrett-gordonfordofwinterhaven.com/
Last update:
December 22, 2023
Business Hours
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Amita Glamour Google Review
"I recently purchased a 2020 Lincoln Aviator and unfortunately a few months into ownership, the car shutdown and I wasn’t able to drive it. I then had it towed to Jenkins Lincoln in Lakeland. This is when my nightmare began. They had my car for 3 weeks without any communication. They also gave me a loaner with dried vomit in the second row. I had to call several times and was only able to speak to a service manage twice with no answers to the issue of the loaner or my car. I then had to contact Lincoln headquarters who gave me updates on the car as much as they could. They also had problems with getting answers from Jenkins. Headquarters was surprisingly able to get in touch and were able to get me another loaner from Jenkins that was filthy...After 21 long days, I finally got my car back with the valve body replaced. I noticed my car still didn’t feel right. It was quite jerky and the gear shifts weren’t smooth. I then decided to take it to Jarrett-Gordon Lincoln and had an amazing experience. From the pick-up/drop-off to the service department, everything was done seamlessly..as a luxury brand experience should. I got a call from the Winter Haven dealership telling me my car was ready that SAME DAY and that the previous dealership did NOT complete the repair correctly. Smoke was coming out of my ears at this point. I will never take any of my cars nor recommend service to any Jenkins dealership. I am so grateful to Jarrett-Gordon Lincoln for their services. They went above and beyond to take care of me. Caitlin, my advisor and David, my valet pickup were very kind and helpful. I highly encourage Lakeland Lincoln owners to AVOID servicing their vehicle at Jenkins Lincoln and to instead go to Jarrett-Gordon Lincoln dealership!"