When looking for an auto parts store, Fisher Auto Parts is a top choice for excellent customer service and a knowledgeable staff. The manager, Kevin, goes above and beyond by taking early morning calls and ensuring customer satisfaction. Ian, the main counter person, is dedicated to finding any part that is not in stock and promptly communicates with customers about price and availability. The friendly drivers add to the positive experience at this store, making it a reliable option for all auto part needs. With a strong commitment to customer satisfaction and a helpful team, Fisher Auto Parts stands out as a trustworthy and dependable choice for anyone in need of auto parts.
Location:
USA, Pennsylvania, Cumberland, Carlisle
Address:
174 York Rd, Carlisle, PA 17013
Phone:
Website:
http://www.fisherautoparts.com/
Last update:
December 25, 2023
Operating Hours
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Vicki Kendig Google Review
"Kevin the store manager is extremely intelligent and hard working, he will take phone calls as early as 6:30 am even when they do not open until 7:30 am!!! Ian is the main counter person, if there is something I need that they do not usually stock he makes sure to find it and call me back with price and availability. The drivers are all friendly every time I come to their store. I highly recommend this Fisher store over others."
Eric Foglia Google Review
"Well I called to get pricing on some parts for a suspension repair. First, I called and was put on hold for 2 minutes. When I was taken off hold, sales rep, Bill, answered. He asked what I needed. When I explained, I was put on hold again. 1 minute later, sales rep, Jordan, answered and asked what I needed. I gave the vehicle information and the parts I needed, and then Jordan held the line and said I needed to speak with Bill. Bill came back on the line and told me to call back when I had specifics on what parts I need. I stated that I gave the list of parts I need. Bill then said that they are busy and said I should try back later.
Way to nail the customer service experience guys.... Won't be calling this place again unless they can figure out how customer service works."
Brock Hansen Google Review
"Good place but they don't sell manuals"