If you're in the Carlisle, PA area and looking for economical auto parts and reliable towing service, Failor's Salvage Yard is the place to go. Their self-serve auto parts store makes finding used car parts quick and easy. Customers rave about the stellar customer service provided by the friendly owner. From helping locate specific parts to offering guidance on installation, customers appreciate the owner's knowledge and willingness to assist without questioning their skill level. Feedback also highlights the trustworthiness of this business, from getting a good price for old vehicles to arranging long-distance towing services over the phone with no complications. Customers have noted that they will definitely be returning due to quality service received and exemplifies this as a company that you can trust!
Location:
USA, Pennsylvania, Cumberland, Carlisle
Address:
452 Crossroad School Rd, Carlisle, PA 17015
Phone:
Website:
Last update:
December 25, 2023
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Kim Toomey Google Review
"If you're looking for stellar customer service this place is the real deal. The owner worked quickly to locate a bumper with the brackets needed for my vehicle that are no longer available through retail stores.
When I picked up the part the owner took the time to explain what type and size tools would be required for installation, as well as what tools wouldn't work. As a woman, I found it refreshing to be given guidance without question about my knowledge of the parts I need or skill level. I will definitely be returning to this location in the future and will be sure to advise my friends and customers of our auto shop to utilize this location. Thanks for the help and quality service!"
Thomas Boyd Google Review
"This was the best place to get a good price for my van when I had to get rid of it. Dan is very cordial. I really liked working with this company."
Marc M Google Review
"Absolutely stellar service. I and family live in SW Virginia and my son's car gave up the ghost outside of Harrisburg. We managed to get my son back home, and these guys worked with us to get the car towed a rather long distance to their salvage yard. This arrangement was done by phone conversations alone, including the price they were willing to pay for the car (more than we found elsewhere, and much less complicated in terms of timing and dealing with the title). And since it was all by phone I admit to wondering whether my son would ever see a check. He did receive what was promised. Based on that, I'd have to say without question these are folks you can trust!"