When it comes to finding a reliable motorcycle repair shop that offers top-quality auto parts and motorcycle parts, look no further than Des Moines Custom Cycle. The knowledgeable and dedicated staff at this shop is committed to providing excellent service and quick turnaround times for all their customers. They are known for going above and beyond to ensure that every bike they work on is well taken care of, whether it's for routine servicing or more extensive repairs.
With a reputation for exceptional customer service, the team at Des Moines Custom Cycle always puts the needs of their clients first. One satisfied customer even mentioned how thankful they were for the great service and how they always trust this shop with their bike. So if you're in need of professional motorcycle repair and reliable auto parts, Des Moines Custom Cycle is the place to go.
Location:
USA, Iowa, Polk, Des Moines
Address:
3630 Merle Hay Rd, Des Moines, IA 50310
Phone:
Web:
https://customcycledsm.com/
Last update:
December 16, 2023
Business Hours
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Z. Ander (Zee) Google Review
"The owner Nick seems to be a little arrogant. Kind of a prick made me feel very not welcome. I tried to purchase from him twice the first time I was told that he didn’t like to answer the phone unless he had to? Really? The second time, I got some exhaust gaskets from him but he didn’t have the second ring pieces that you need with them (that comes with them anywhere else) he had one of the two needed. Then he tried to sell the one to me for an additional price!
I needed two of them not one so I passed. I then called back to see if he had restocked a week later and was told he doesn’t stock items that he won’t sell, all while laughing at my request telling me I should have ordered last time I was here… I found the $5 exhaust gasket flange ring at a different shop. Won’t be going back.
I would NOT RECOMMEND this place. Can talk about the shop in its entirety since I only spoke to Nick (the owner) both times. But the experience both times was less than par. This dude shouldn’t own any kind of business. Kinda weird that he does somehow with customer service like his. ????"
tyler franklin Google Review
"They didn’t call me with cost estimate or to get an approval to do any work, just did the work. Bike sat in shop for 3 days after completing work waiting for them to “do the paperwork”. I asked them to tell me how much it was going to cost ( after the work was already done ) they gave me a range of 800-1000. Went in to pick it up and it was 1100 and then charged a $40 fee to run my card, again, without even bringing it up. I’ve heard a lot of good things about this place, but this definitely wasn’t a good experience. On a positive note, the bike seems to run much better."
Daniel Krause Google Review
"Nick is always awesome and takes great care of my Victory! He even squeezed me in short notice for a quick service before a long trip! So thankful, great service, and always trust them with my bike!"