This auto parts store in Pecos, TX, is known for its excellent customer service and expertise. Despite appearing busy, the team remains helpful and courteous to all customers. Many have highlighted the professionalism of the staff and their ability to provide efficient service even during peak hours. The staff goes above and beyond in assisting customers with finding the right parts and offering quick installation support. Customers have praised the team for their dedication to delivering outstanding service every time. One customer noted that even when faced with a high volume of customers, the employees remained polite and professional without leaving anyone hanging. Another customer specifically mentioned Ruben and his assistant for providing exceptional customer service which has made them loyal patrons of the store. Furthermore, a customer shared their experience with Chris C., who efficiently fixed a part that was previously installed incorrectly by another store. These reviews are a testament to the store's commitment to ensuring an exceptional experience for each customer while providing top-notch auto parts and installation services.
Location:
USA, Texas, Reeves, Pecos
Address:
1901 S Cedar St, Pecos, TX 79772
Phone:
Web:
https://www.autozone.com/locations/tx/pecos/1901-s-cedar-st.html
Last update:
January 14, 2024
Business Hours
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John Ray Velasquez Google Review
"Even though they look like they are shorthanded, the 2 that were working Sunday between 3pm and 5pm, they were running around trying to get parts and tend to customers and still were nice and positive. Some customers were rude but they stayed very polite. They were very professional and didn't leave the customers in the store hanging nor let the phones ring unanswered. Those 2 deserve good praises."
Stephen Messenger Google Review
"Ruben an his assistant were great today. Went over the top trying to get the correct part for me.
True customer service.
I typically go to orileys. I’ll stick with doing business with Ruben from here on out."
Tryshuan Hall Google Review
"Was able to get help from Chris C. He fixed my new windshield wipers I purchased from Chandler, Az Autozone location and they wasn’t able to figure out how to install the windshield wipers so I drove dangerously across the country in the rain until I got to Texas where Chris fixed them in 3 mins. ✅???? …"