At this auto parts store, customers can expect a team that is knowledgeable, friendly, and always ready to assist with any car-related inquiries. The staff's expertise and kindness make the shopping experience even better. With a extensive variety of car parts available, the store ensures they have exactly what you need. Customers rave about the efficient service with a smile, making their visit pleasant and straightforward. One customer mentioned how the store was full but still managed to provide exactly what they needed with a smile – a rare find in today's world. Another customer had high praise for Marvin, one of the team members, who provided exceptional assistance while changing their battery. Overall, this place is known for its incredible customer service and efficiency in meeting all car needs.
Location:
USA, Virginia, Norfolk City, Norfolk
Address:
1200 N Military Hwy, Norfolk, VA 23502
Phone:
Website:
https://www.autozone.com/locations/va/norfolk/1200-n-military-hwy.html
Last update:
December 16, 2023
Operating Hours
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Gabby Morris Google Review
"Let me tell you about my new friend Marvin! He was awesome and super nice! He answered all my questions about my battery and other car questions while changing my battery! He is super knowledgeable and a very kind soul!"
B b Google Review
"On September 17 2023 I observed a male about 6,1 named tamimu T completely disrespect a customer and got a terrible attitude because he did not know how to properly do his job. The customer then called another store location for the employee and had the manager verify what he was saying and then the manager walked him on how to look up the part that was under warranty and he got mad and blamed the customer because he hit the wrong button on the computer. Then when I made a comment on how that was wrong he refused to help the customers and walked away. That was not only disrespectful but a disgrace to customer satisfaction. The only one here that care and knows their job is Gavin smh do better and retrain asap"
Ty Lytle Google Review
"Was really full of customers that day. Im guessing it's because it's a hub for all the other stores. Needless to say, they were really efficient and had exactly what I needed. Not only that, it was done with a smile,which is something I don't see much of anymore."