AutoZone Auto Parts, located at 3839 West Rd in Cortland, NY, is revered for its wide variety of high-quality car parts and accessories. Customers have lauded the professional and polite service they received when seeking guidance or making purchases. They appreciate the swift assistance in finding parts, the seamless checkout process, and the easy returns policy. Rave reviews mention individuals like Luis who provided top-class customer service by addressing issues with Chevy Malibu batteries efficiently. The courteous nature and professionalism displayed were especially appreciated during busy periods at the store. As one satisfied customer noted, obtaining needed parts was quick and easy and returning for a refund proved to be just as streamlined. This AutoZone store certainly has a reputation for service excellence that keeps customers coming back for more!
Location:
USA, New York, Cortland, Cortland
Address:
3839 West Rd, Cortland, NY 13045
Phone:
Website:
https://www.autozone.com/locations/ny/cortland/3839-west-rd.html
Last update:
January 2, 2024
Business Hours
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Peter Alexander Google Review
"Had an issue with my Chevy Malibu. Luis came out and analyzed it for me. It ended up being the battery. Luis was very helpful and professional. His customer service and satisfaction is top class. Thank you, Luis."
Carol Milton Google Review
"Auto Zone in Cortland, NY has been very helpful to me. Louis was very professional and courteous. He tested my old battery and replaced it with the new one that I purchased. It was very busy at that time, and he made sure to acknowledge the waiting customers and thanked them for their patience. I definitely recommend this Auto Zone!"
caitlin spry Google Review
"Was able to get the parts I needed immediately. Kind service, easy to checkout. Had no issues with returning for a refund. Definitely will come back if I need to fix anything else."