AutoZone Auto Parts in Burley is the go-to spot for anyone in need of quality auto parts combined with excellent customer service. Whether you're buying jumper cables or seeking help installing a new headlight, the staff's expert knowledge and willingness to assist never wanes. For example, one reviewer praised Andrew for lending personal jumper cables, exemplifying the exceptional service that customers can expect to receive. Moreover, another customer described an instance where Andrew personally dealt with an issue related to a wrongly advertised part and rectified it professionally and efficiently. The store's commitment to thorough assistance doesn't end there; upon purchase, customers have lauded how quickly they've got their cars back on the road due to efficient solutions offered by the team at AutoZone Auto Parts. These glowing customer reviews serve as a testament to the exemplary service provided by this Burley auto parts store.
Location:
USA, Idaho, Cassia, Burley
Address:
811 E Main St, Burley, ID 83318
Phone:
Website:
https://www.autozone.com/locations/id/burley/811-e-main-st.html
Last update:
January 7, 2024
Operating Hours
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Jai Flores Google Review
"Had an amazing experience with this AutoZone in Burley! Had a situation where I needed help jumping a car, I didn't have jumper cables with me and upon arriving Andrew was very helpful and even let me borrow his personal jumper cables to get me going. I appreciate the exceptional customer experience he provided me. Thank you Andrew!!!"
Cal Amen Google Review
"Area Managers: You've got an EXCELLENT store manager (Andrew) at your Burley store. I ordered a fuel pump assembly unit w/pump online but when I received it there was no pump. I spoke to Andrew and showed him how the ad online shows that item was both assembly unit and pump, but then discovered that when you click for more details is where it states that pump is not included. Andrew took ownership for the error by your website developers and did not try and rely on scape goat tactics to differ blame. He was professional and had zero hesitation to make things right. This is something extremely rare to find these days across most all retailers, regardless of whom you speak to, whether front line associates or store managers. Anyway, somebody needs to give Andrew a pat on back as it was a a breath of fresh air for me to speak to a manager who actually understands what customer service is really all about. Kudos on bringing Andrew on board your management team! Sincerely, Calvin A."
Rees Atkins Google Review
"Within 10 minutes I had purchased a headlight for around $21 and had it installed. I asked if I would need anything besides a screwdriver to get it installed, and Andrew said probably not even that, and he came out and installed it for me. AWESOME experience."