Auto Plus Auto Parts is the go-to destination for anyone in need of reliable auto parts and exceptional customer service. Customers rave about the knowledgeable and courteous staff, such as Mitchell, who goes above and beyond to ensure a seamless experience. With competitive prices and the option for self-service, this store provides convenience without compromising quality. The ability to ship items directly to the store adds another layer of convenience for customers who prefer online shopping. With a commitment to professionalism and expertise, Auto Plus Auto Parts is a top choice for all your auto part needs.
Location:
USA, Florida, Polk, Winter Haven
Address:
260 6th St SW, Winter Haven, FL 33880
Phone:
Web:
http://autoplusap.com/
Last update:
December 22, 2023
Operating Hours
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Jessica Matheny Google Review
"I called to verify how to place an order to ship through Amazon to their store, after fighting Amazon tech support for 2 hours. Mitchell graciously found the error, walked me through the process, and was able to help me find a solution. At this point, I do not care as much on price point (though they were the best for price that I found for my needed parts). I will continue to do my business with this supplier based on Mitchell's knowledge, professionalism, and courteousness. You just can not pay for that! Thank you Mitchell!"
Michael Beard Google Review
"Terrible customer service, waited 15 minutes as the next person in line while 3 people were working but only 1 person was assigned to the front counter. While waiting, calls continued to come in and the line grew with folks on their lunch break waiting to checkout. I counted 7 calls before walking out and in between each call I was told they would be with me in one minute. If you are looking for a place that values your business I would recommend going else where. This establishment obviously values potential business over a guaranteed customer waiting to checkout. If you are looking for a part, this is the place. They rather take a call then make a transaction in the store. Good luck picking it up though. I ended up purchasing what I need for much less with same day delivery from amazon."
Sekiera Scaife Google Review
"Bad experience. No one acknowledged me or anything. Good thing another worker came in and helped and I appreciate him for that. But I'm not going to give any stars because I didn't like how I was treated when I first entered store"