If you're in need of good condition used auto parts and superior customer service, Atlantic Auto Parts & Salvage is the place to go. Customers rave about the friendly and helpful team, who provide timely solutions for vehicle issues. The salvage yard offers a wide selection of replacement parts and even ships them out the same day, making for an awesome experience. With exact replacement parts readily available and the willingness to go the extra mile, it's no wonder this place comes highly recommended by satisfied customers. Whether you need to sell your old vehicle or find a specific car part, Atlantic Auto Parts & Salvage has got you covered with their reliable products and exceptional customer service.
Location:
USA, North Carolina, Carteret, Morehead City
Address:
5891 US-70, Morehead City, NC 28557
Phone:
Web:
http://www.atlanticautoparts.net/
Last update:
January 7, 2024
Business Hours
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Shelly Faw Google Review
"Adam and Terry are WONDERFUL! They are friendly and helpful, and always take care of our vehicle issues in a timely manner. You won’t get better customer service from anyone else. We recommend them to everyone!"
ッmonettt Google Review
"I wish I had the opportunity to give them no stars. My boyfriend recently visited your establishment to exchange a part he had acquired. He was provided with the incorrect part for his specific model, which necessitated this visit. Unfortunately, we were confronted with a deeply troubling encounter marked by disrespect and overt racial bias. While the offending individual's identity remains unknown to us, I can describe her as a Caucasian senior woman with a noticeable bald spot at the center of her head.
Despite my boyfriend's unwavering politeness and courtesy throughout the interaction, this individual displayed a disconcerting level of disrespect towards him. To make matters worse, when another employee approached the situation, rather than inquiring about the quality of customer service my boyfriend was receiving, the employee in question instead inquired about her well-being. Such behavior is highly unprofessional and does not reflect the standard of service we anticipated.
My boyfriend sought assistance in locating the required part within your inventory. We were aware that this item was in stock, as a different employee had confirmed its availability over the phone prior to our visit. To our dismay, my boyfriend was informed that the item was out of stock within less than 20 seconds. This sequence of events not only suggests racial profiling but also indicates a blatant disregard for my boyfriend's time and a mismanagement of resources.
Furthermore, the situation took an even more distressing turn when the female individual continued to harass my boyfriend in the parking lot, completely unprovoked. She engaged in intrusive behavior such as peering through the windows of his vehicle and even threatened to involve law enforcement, despite my boyfriend being engaged in lawful and non-disruptive activity. This behavior was wholly inappropriate. We initially held high expectations for your establishment, fueled by the positive reviews we had encountered. However, this recent encounter has cast a shadow of doubt upon the competence and professionalism of your staff. Will not be coming back nor will I be recommending this place to any of my peers. Shameful that people are still like this and can’t act mature despite their old age."
Burton Amidon Google Review
"Awesome experience. They had the exact replacement part and shipped it out that day. Very nice people to deal with. If you ever need a part I highly recommend them. I will most definitely use them again."