Trying to find an auto parts store with a wide variety of automotive parts and accessories? You're in the right place! The place in Wilmington, NC offers everything you need, from batteries to oil filters. Customers have been raving about the helpfulness of the staff, particularly praising Tracy for being accommodating and knowledgeable. With convenient hours seven days a week, you can always count on getting the parts you need when it's convenient for you. Whether you're a professional mechanic or a DIY enthusiast, this store has everything you need to keep your vehicle running smoothly. Visit today and see why customers are raving about the excellent service and diverse range of products available at this business.
Location:
USA, North Carolina, New Hanover, Wilmington
Address:
2836 Carolina Beach Rd, Wilmington, NC 28412
Phone:
Web:
https://stores.advanceautoparts.com/nc/wilmington/2836-carolina-beach-rd
Last update:
December 16, 2023
Business Hours
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Don Cahala Google Review
"My 76 year old sister went to AAP to have her alternator and battery checked. The big guy there tested and determined she should have her alternator replaced for 490 dollars, AND her battery replaced for an additional amount. He also told her he could replace all of it for a fee after his working hours. So, she went next door and they determined there was nothing wrong with either of them, just cleaned the battery terminals at no charge. She went back to Advance to speak with the manager, and the people there gave her vague answers as to when the store manager would be in and would not reveal his name. Apparently, this goes on quite a bit at this store from conversations with others not to be named. Is AAP responsible for the side-jobs these guys generate? Is AAP responsible for these people selling parts that are not needed? Is AAP responsible for wilfully taking advantage of an elderly woman in need just because they CAN? I recommended she go to AAP, and I have been a lifelong AAP customer; I trusted them to do the right thing with my sister and expect any other customer walking in the door to be treated honestly and fairly. This must be corrected by local and national management so anyone relying on AAP for good parts to be confident in getting AAP's best, not shady dealings from their employees."
Shanon miller Google Review
"All of the employees were extremely helpful especially Tracy!"
Kris Dempsey Google Review
"The service is pretty poor at this location. I walked in with two small children. There were four employees in this store, one of them on the phone and of them helping another customer. Not once the whole time I was in there did anybody ask me if I needed any help, and I was there for a while. Eventually took the item I thought I needed and asked the fellow on the phone as soon as he hung up if this would work. Then in a very unenthusiastic manner he told me I needed a stronger version of what I had and handed me a different one. Not once did he say thank you for coming in have a nice day or anything. I totally would recommend going somewhere like Advance or AutoZone over Carquest. In my opinion personality and kindness go further than anything."