The auto parts store at 5750 Spencer Hwy in Pasadena, TX offers a comprehensive selection of automotive parts and accessories, including batteries and oil filters. Customers have been impressed with the exceptional service provided by the knowledgeable staff, with one customer expressing their gratitude for the team going above and beyond to ensure their satisfaction. The staff not only processed a part return smoothly but also reduced the price for the new part as a gesture of goodwill. This level of service has left a positive impression on customers, who appreciate the dedication of the team to exceed expectations and provide an excellent overall experience.
Location:
USA, Texas, Harris, Pasadena
Address:
5750 Spencer Hwy, Pasadena, TX 77505
Phone:
Website:
https://stores.advanceautoparts.com/tx/pasadena/5750-spencer-hwy
Last update:
December 17, 2023
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High Tide Google Review
"These guys took care of me when I needed a part returned. Not ony returned the item, but they lowered the price for the new part for the inconvenience I had of bringing the part back. That's what I called service need more places like this. From the guy behind the counter to the manager they all did a great job. Thanks!"
Jessica Gonzales Google Review
"You would think the staff would know how to search for a simple part!! Vivian didn't even seem like she wanted to try to do her job!"
Gina Turner Google Review
"We walked in and weren't acknowledged. Asked about oils specials and he point to the front and said the sales ad is in the front of the store ma'am. Walked out and went to my autozone. Customer service means a lot to some ppl."