This auto parts store in Ontario not only provides a wide variety of automotive parts and accessories, including batteries and oil filters, but also stands out for its exceptional customer service. A recent customer had an urgent battery issue, and the staff went above and beyond to help, even staying after hours just so the customer could come in for a replacement. This dedication to keeping customers on the road is a strong testament to their commitment. The store's ability to provide solutions to urgent problems and go the extra mile showcases their professionalism and reliability. With convenient hours from 7:30 AM to 9 PM throughout the week, this business is ready to assist customers with all their automotive needs whenever they may arise.
Location:
USA, New York, Wayne, Ontario
Address:
1971 NY 104, Ontario, NY 14519
Phone:
Web:
https://stores.advanceautoparts.com/ny/ontario/1971-state-route-104
Last update:
January 9, 2024
Business Hours
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Tony Tubolino Google Review
"Went to go someplace at 8:45 last night and my battery was cooked. Tried to jump it, she was toast. I had a full day ahead, bringing my oldest to summer camp, DRs appointment, needed to get to work right after…legit my next day was doomed with driving arrangements. Called Advanced in Ontario at 8:57 (3 minutes before close) and was in desperate need for a battery. Manager on duty said he would stick around just so I could come in after hours. Here I sit with a vehicle that’s now good to go, which means I can carry on with my day tomorrow. That means something. Shout out to the shop in Ontario and the guys working on the evening and of 6/27/23. Your courtesy saved my bacon. You didn’t need to do that but you did. I’m grateful, and will certainly continue to use this store for all of my automotive needs. Thank you!!!"
Chris Mahoney Google Review
"Said open on google and allowed online order on their app. Yet I drive there and find they are closed due to staffing issues. Would be nice to let the customer know.
Guess I’ll order the parts cheaper at Napa and wait a day versus patronize a place where being open or closer is a shot in the dark."
Nathan Bantle Google Review
"It’s a parts store. It has what you need when you need it. Prices are high and there are others places to get stuff if you can wait but if you need it now it’s a great place to go! Staff is mostly nice and helpful."