Are you looking for a reliable auto parts store with exceptional service and quick, efficient shipping? Look no further! This self-serve store offers a wide variety of automotive parts and accessories, including batteries and oil filters. Customers love the quick and on top of it service, with parts pulled and waiting upon arrival. Knowledgeable staff like Luke provide excellent assistance, making the process seamless. Online ordering is also available for added convenience. With a wide variety of quality products and exemplary service, this store is the first stop for all your auto part needs.
Location:
USA, Iowa, Polk, Des Moines
Address:
3525 Merle Hay Rd, Des Moines, IA 50310
Phone:
Website:
https://stores.advanceautoparts.com/ia/des-moines/3525-merle-hay-rd
Last update:
December 16, 2023
Operating Hours
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Reviews
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John B. Heston Google Review
"FIRST TIME HERE, Parts were pulled and waiting for me when I got to the store, person was with me right away. "Quick and on top of it" no pressure and didn't try to sell me on anything else. Will be using them more. There online ordering is better than most and service was spot on."
Daniel Schuelzky Google Review
"The manager wouldn't accept my return for an in store credit. I tried to return a rack and pinion steering module for a 2006-2013 Impala. The female manager, long blonde hair, glasses, 60+ years old, argued with me that the device had been used. The paint markings were still in line with each other, showing that nothing had been moved. She then said that there was grease on the device, which wasn't grease, but it it is a protective oil to prevent rust that is applied on at the manufacturing facility. I showed her the customer history paper, since I don't have the receipt. The paper shows the SKU# and my name and address on it. She said that there were other things on it and she didn't know what was what even though it clearly showed the sku # for the specific items purchased. She did not want to help me in any way except to tell me that she would not accept my return at all. The store website states the following:
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase (store receipt or online order number) may be made, at Advance's discretion, in exchange for an Advance Auto Parts Merchandise Card."
Ann Downey Google Review
"Luke provided excellent service in a timely manner. Thank you Luke for your knowledge and hard work. You were a pleasure to work with!"