Rusty's Import Auto Repair is the go-to place in Port Angeles for first-class customer service and expert mechanics. With a focus on thorough diagnosis, transparent explanations of necessary repairs, and fair pricing, this shop has earned the trust of many satisfied customers. The team goes above and beyond, even going as far as diagnosing issues without an official appointment. Another standout is the office manager, Julie, who is described as knowledgeable, professional, and with a great sense of humor - a valuable asset to any customer-facing business. Rusty's Import Auto Repair also proved its reliability by accommodating a customer in need and completing the repair promptly once they received the necessary part. For trustworthy and skilled auto repair services, look no further than Rusty's Import Auto Repair.
Location:
USA, Washington, Clallam, Port Angeles
Address:
141 Kemp St, Port Angeles, WA 98362
Phone:
Website:
Last update:
December 29, 2023
Operating Hours
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Jm Starz Google Review
"My problem was car not starting even with a newly installed battery..I was charged 290.00+ for labor and no problems
found in starting car! Took car to another shop after many non starts in 2 months time and within an hour mechanic found a defective battery (was covered by warranty). Other mechanics said I should not have been charged for any labor if no repairs needed l!!?? I asked for partial refund..I am low income disabled senior, they refused.. BEWARE"
Peter Venardos Google Review
"Without even an official appointment, one of the mechanics took the time to come out, drive and diagnose what was going on, show me models on the computer of what was mechanically happening, and tell me how to fix it. Great service!"
Dianne Brookes Google Review
"When the electronic ignition system went out in our Mercedes we went to Rusty’s on the recommendation of a mechanic we knew. Although we thought that Rusty’s was not taking any new customers he agreed to help us out and do the repair. It took a week to get the part but once it was in the repair was done in one day. His price was right in line with the information I had gotten from several sources.
Julie, the office manager, was very helpful and kept us appraised of the progress. She also has a great sense of humor! She is exactly the type of person every business needs to deal with customers who are stressed because their car needs an expensive repair - knowledgeable, professional, and always with a smile.
We will definitely return to Rusty’s for any needed repairs on our Mercedes!"