Looking for a reliable and efficient auto repair shop to keep your car running smoothly? Look no further than Royal Auto Group Service. With a strong focus on communication and understanding, their team is dedicated to addressing any issues with your vehicle while accommodating your schedule. Whether you have a Volvo or an Audi, you can trust in their expertise and friendly service.
Customers have praised the shop's exceptional customer service, with one stating that they were great at communicating issues and understanding scheduling constraints. Another review highlighted the efficiency, friendliness, and attentiveness of the staff when servicing their Q5 hybrid. With such positive feedback, it’s clear that Royal Auto Group Service is the first stop for quality auto repairs in San Francisco.
Location:
USA, California, San Francisco, San Francisco
Address:
1525 Howard St, San Francisco, CA 94103
Phone:
Website:
http://www.royalauto.com/
Last update:
December 15, 2023
Business Hours
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Lily Chiu-Watson Google Review
"Though our Volvo has had more issues than I would prefer in the first 2 years of owning it, Taylor has been great in communicating issues and understanding about scheduling constraints when it comes to dropping off and picking up the car. I would recommend Royal Auto Group to others looking for Volvo service!"
Sara Smith Hirsch Google Review
"Chris Sung was the most efficient, friendly and listened to my concerns immediately. He got me in and out for service on my Q5 hybrid and got me way charged up. I have bought Volvos and Audi’s from Royal Motors and my experiences have been excellent."
Frances Dinglasan Google Review
"Worst customer service ever! Get a receipt immediately when you return their courtesy car. DO NOT Trust them when they tell you they will email it electronically.
I returned my courtesy car but when they emailed me a receipt for the courtesy car rental, they charged me for bridge tolls that weren’t mine. And then I noticed that they had the wrong date on my rental return. I have been emailing and calling and they still haven’t fixed the charge even though the manager Jeffrey Johnston apologized for their mistake and said they would send me a check. I’ve been waiting for a check for weeks and I still haven’t gotten response when I followed up."