Need an auto parts store with exceptional customer service and knowledgeable staff? Visit 380 Marsh St in San Luis Obispo, CA. The professional team at this store is known for their expertise and willingness to assist customers in finding the right part or tools for their automotive needs. Whether it's specialty parts or simply expert advice, this place goes above and beyond to provide excellent service. One satisfied customer was especially grateful for the friendly and patient assistance in applying a discount, while another praised the staff's old-school knowledge about cars. Another reviewer highlighted the remarkable customer service that helped them solve a challenging problem related to their travel trailer's ball hitch. For reliable assistance and a high-quality selection of auto parts, visit this store for all your automotive needs.
Location:
USA, California, San Luis Obispo, San Luis Obispo
Address:
380 Marsh St, San Luis Obispo, CA 93401
Phone:
Web:
https://www.napaonline.com/en/CA/San-Luis-Obispo/store/26521
Last update:
December 28, 2023
Business Hours
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Anastasia Telesetsky Google Review
"Great customer service- got me my auto part quickly and waited patiently for me so that I could apply a AAA discount for the part and save a few bucks. Thanks for being friendly and patient."
Shawn & Tiffany stamback Google Review
"The sales associates actually know about cars. They can look at belts and tell you what they came off of, bring in a part they will help you find a replacement. These guys are old school know about cars."
Jessica S Google Review
"Awesome customer service!! We were having a hard time finding the correct sized ball hitch for our travel trailer. Once we bought it here and took it home we realized we didn't have a big enough socket to get it tight. Came to Napa to get a huge socket and breaker bar (with help from Evan). Went to the parking lot and realized that the design of my system wouldn't allow the socket to fit around the nut, so I went back inside and Evan did his best to help me. He then recruited Ron for further assistance and we were able to get everything squared away right in the parking lot! Truly above-and-beyond service! Thank you, Evan and Ron!"