This auto parts store is known for its fast and efficient service, providing customers with exactly what they need for their cars. The staff has been praised for their helpful and courteous customer service, making customers feel right at home. They offer installation services handled by knowledgeable and professional team members like Arthur, who goes above and beyond to ensure that customers are satisfied and have a positive experience. Customers have reported receiving exceptional assistance, especially in crisis situations like when one individual found themselves in trouble late at night and the team quickly sprung into action to help them, going as far as refusing a tip for their efforts. This level of service makes this place a top choice for all automotive needs.
Location:
USA, Missouri, Jackson, Kansas City
Address:
7712 Wornall Rd, Kansas City, MO 64114
Phone:
Web:
https://locations.oreillyauto.com/mo/kansascity/autoparts-171.html
Last update:
December 16, 2023
Business Hours
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Paul Leimer Google Review
"I always feel at home at O'REILLYs. This store was no different. I needed a battery. I traded my old battery for a new one which was in stock and left. Total time in store: about 10 minutes."
Emily King Google Review
"Today Arthur diagnosed and installed a new battery for me. He was helpful and courteous, exactly how you want the customer service process to be when dealing with your car! I’ve always had good service at this O’Reilly, and will always be a return customer."
Catriona Apps Google Review
"When I went there it was pretty late at night, my cylinder in my car was misfiring and there was no way I would be able to get home, being a small woman that kinda scared me. But the guys here realized that and came to help quickly. It took almost an hour and a half to change the plug because we had to disassemble half of my car. I offered to give them a tip for the help but they wouldn't take it. Big shout out to John. If I could give them over 5 stars I would. Honestly the best experience I've had at an O'Reilly's."