At O'Reilly Auto Parts, customers can expect a wide selection of car parts including bulbs, and a team of helpful staff members like Assistant Manager JD and Kelley. These professionals are dedicated to ensuring each customer gets the right parts they need and are even willing to offer assistance with installations. The store provides a welcoming and professional environment for all customers to enjoy. In a recent review, a customer expressed gratitude for the time JD spent making sure they got the correct turn signal bulb. Another customer praised Assistant Manager Kelley for her professionalism, courtesy, and help with their parts selection and installation. The positive interactions with these staff members highlight the excellent customer service that can be expected at this auto parts store in Ankeny, IA.
Location:
USA, Iowa, Polk, Ankeny
Address:
717 E 1st St, Ankeny, IA 50021
Phone:
Website:
https://locations.oreillyauto.com/ia/ankeny/autoparts-295.html
Last update:
December 26, 2023
Business Hours
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Derek Neppl Google Review
"I was in earlier today trying to find a turn signal bulb. The bulb that came up in the system was wrong. The ast. Manager jd spent a good amount to time making sure I got what I needed. Give that man a raise!"
Christine Sarcone Google Review
"The Assistant Manager, Kelley, was very professional, courteous and helpful. She helped me pick out the parts needed and assisted with installation. It was good to see a woman behind the counter, I did not feel intimidated."
Kellie Staker Google Review
"Had my Dad pick up brake pads for my car bc I was at work. I told my dad to have them look up the car info under my account but they said it would take too long. So I’m not sure what they looked up but now I have to take the extra time between working two jobs to exchange the wrong item. If they would have done what they were told I would have my car back but now I have to wait an extra day bc of the wrong parts."