At the heart of Florence, AL, you can find an exceptional auto parts store known for its wide inventory and knowledgeable staff. Customers have praised this establishment for its outstanding selection of auto parts for all car models. The staff is not only friendly but also very helpful in guiding customers towards finding the best parts for their specific needs. Moreover, their expertise extends beyond auto parts to include zero turn mowers, with customers appreciating the staff's ability to provide detailed information on different models and help them make informed purchasing decisions. Whether you're a car enthusiast or someone in need of reliable auto parts, this store is the go-to destination for first-class customer service and high-quality products. Visit them during their convenient operating hours to experience their exceptional service first-hand.
Location:
USA, Alabama, Lauderdale, Florence
Address:
4990 AL-157, Florence, AL 35633
Phone:
Website:
https://www.napaonline.com/en/AL/Florence/store/28689
Last update:
December 25, 2023
Business Hours
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David Turner Google Review
"Very friendly staff and knowledgeable about the products they sell. Outstanding selection of zero turn mowers and knowledgeable about all of them. If you're looking to buy a zero turn mower especially if you don't know much about them, go here. The staff will help you understand pricing and which mower would be best for you."
BRIAN VICKERY Google Review
"After buying my Gravley mowers and a few pieces of Stihl equipment from Oakley Napa in Florence I was disappointed to find out that that is where it ends with them. Once you need service it is a whole different ballgame. The service takes forever, they barley warranty anything, they could careless about anything but putting money in their pocket, you are only a sale to them!! I have since started taking my business to Kiel Equiment in Russellville. Jamie, Allen, and the guys in the shop go above and beyond to get you back up and going and make sure your equipment is in tip top shape when it leaves. They make it a point to know who you are and treat you like a friend instead of just another sale. It is a little further for me to take my mowers and equipment to them but it is well worth the drive!!! I appreciate all that the guys at Kiel Equipment do to help me keep my business up and going."
David Farr Google Review
"Do not deal with this place. I went there for a cub cadet riding mower. Was told by salesman, that I could get mower on 4 yr term interest free for $65/month.
When the guy did my paperwork, he set it up as 2 year term for $131.
I live out of state from location. So I would call to get it straightened out and get some lame reason like I forgot to talk to manager, or manager wasn't available everytime.
I was patient, waited 2-3 months for them to finally look into my case, only to get no satisfaction from them. Said there was nothing they could do.
Salesman was very unprofessional, or just didn't care about me as a customer. Only making a sale. But they need not worry about me ever doing business with them again. If this is how shopping local is, I'll stick with the big box stores.
Stay away from Oakley at Napa in Florence Al."