The ideal solution for auto and truck parts; this family-owned store is the place to visit. The staff is not only friendly but also very experienced. They have proven to be efficient in locating hard-to-find parts, ensuring quick fixes for your vehicle. The welcoming old-style atmosphere inside the store makes for a pleasant shopping experience, unlike big box stores where employees often lack expertise. Customers rave about the exceptional customer service, with parts being readily available and even delivered the next day when ordered. For those traveling out of state or out of town and experiencing car trouble, this store comes highly recommended by professionals in the industry as well. If you're looking for quality service and reliable parts, make sure to stop by this establishment!
Location:
USA, Tennessee, Washington, Johnson City
Address:
416 W Market St, Johnson City, TN 37604
Phone:
Website:
https://www.napaonline.com/en/TN/Johnson-City/store/26705
Last update:
December 23, 2023
Business Hours
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Richard Vance Google Review
"Called ahead to see if the part I needed was in stock and counter man had it laying on the counter when I got there. It was the only one I could find in any store in the tri-cities. That got my hay baler repaired so I could beat the coming rain. It was a 20 mile drive to this store from where I live but worth the trip. I got what I needed from an experienced and friendly employee, and I liked the old parts house atmosphere inside the store. I hate all these new big box store style parts houses where the salespeople don't know anything but what they can look up on a computer so it was a real treat to experience this store."
Jason Miller Google Review
"Ordered parts and they were in the next day and exactly what I needed. Great customer service!"
j bonomo Google Review
"Travelling from Wilmington NC to Cookeville TN this week. Brakes locked up on our truck. We own our own Auto Repair shop in NC and happened to be wearing a NAPA shirt that day (one of our main suppliers). Stopped at this local NAPA on the advice of STEVE at Historic Flooring.We were able to get the parts we needed from Neil who was courteous and knowledgeable and got us out the door with the correct items. Got the truck fixed and back on the road within a few hours...Thanks NAPA."