At Midway Auto Parts, Inc., customers can rely on a vast selection of both used auto and truck parts for foreign and domestic vehicles. With the self-serve model, customers have the autonomy to explore and choose the parts they need at economical prices. The exceptional customer service at Midway is evidenced by reviews praising the staff's dedication to finding tailored solutions for each customer. For example, Thomas went above and beyond to research options for a customer in need of a lift gate for their Honda Pilot, ensuring a perfect color match. This level of dedication ensures that every visit to Midway is not only cost-effective but also results in high-quality solutions that exceed customer expectations.
Location:
USA, Missouri, Jackson, Kansas City
Address:
4210 Gardner Ave, Kansas City, MO 64120
Phone:
Web:
www.midwayauto.com
Last update:
December 16, 2023
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Ty Bechtel Google Review
"This is a callout for Thomas!
I have purchased a few items over the years from Midway. This time it was a lift gate for my Honda Pilot. Thomas was an absolute rockstar and an example of "how to" be a customer advocate. He researched options that would work or could be modified by me to work.
In the end he had brought in a couple for me to choose from and they were color matched to my pilot. I picked one that was in the best condition, but made me do a bit more work (rewiring the harnesses). It was well worth the work. Attaching a pic of the end result. It's in better condition than before I smashed into a tree.
On my next trip...Thomas, I will be calling you!"
Shireen Miller McLaughlin Google Review
"I was quoted close $800 to replace the side mirror on my car at Bob Sight Kia. Instead, I went to Midway. They picked the part I needed in less than 30 minutes and sold it to me for $65. My son put it on in 10 minutes. The customer service at Midway was excellent and you can't beat their prices!"
Jamie Harrigan Google Review
"Ordered a window for a 2022 Elantra that was vandalized. Took a week longer than what they said. I took off work for the afternoon 9 days after.
Lady told me to go down the block to parts/ loading #5. Nothing marked but #3 #4 then it goes to #14. I figured out I go up the stairs to a desk. Guy takes my invoice
goes upstairs, comes down then says it's broken. Go back and get a refund. No one called me. Very large waste of Valuable time."