If you're in the market for economical used auto parts and value excellent customer service, look no further. Mass Used Auto Parts stands out for its multilingual assistance, with staff fluent in Russian, Ukrainian, and Polish. This makes it a top choice for customers who may have trouble communicating their needs in English. The crew at this store is known for being extremely helpful, ensuring that customers get the part they need quickly and efficiently. Their ability to pull parts on the spot is a huge time-saver and a testament to their dedication to customer satisfaction. Despite having to wait a little, customers appreciate the overall experience and plan on returning for future part needs. With convenient hours and self-serve options, this store is a gem for anyone seeking recycled auto parts in good condition in Southwick, MA.
Location:
USA, Massachusetts, Hampden, Southwick
Address:
58 Sam West Rd, Southwick, MA 01077
Phone:
Web:
http://www.massusedautoparts.com/
Last update:
January 12, 2024
Business Hours
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eric anon Google Review
"Spoke with John, requested parts that were listed on the site, expecting all parts to reflect the listing. On requesting confirmation, found only half of listed parts were what I requested, fine. Advised John that I would arrive at a certain time, to arrive at the yard, to have nothing pulled, no parts pulled. John would request parts as I was standing in the office, and shortly disappear. I waited over an hour to collect my parts. While I waited, an employee would berate a customer Via phone call, twice. The Pickers were very helpful in taking parts to my car, nice guys. Might as well be a Landfill, with trash customer service."
Viteliy Bondaruk Google Review
"Great place they speak russian, Ukrainian and Polish there. The crew is very helpful. I had to wait a little but they did pull the part on the spot. I will come back again."
Joe Quitoni Google Review
"I drove over 2 hours from Poughkeepsie, NY to pick up a removable roof, sun visors and mirror for a corvette. John said the roof was in good condition. I made the drive, then I got there the roof had a 6" brake in it and was all spider cracked, his response was o I didn't see it, the material on the sun visors was falling off, obviously been in the rain for years. Wasted a complete day."