At Malone's Wrecker Services, customer care is a priority. They understand the stress of being stranded and go the extra mile to provide compassionate assistance. Even when they don't have a wrecker available, they make sure to help customers find the help they need. One customer reported getting stuck on a job site and called the office for help. The staff member who answered, Debbi, was described as sweet and attentive, picking up on the caller's tension right away. Despite not having any wreckers available, Debbi referred them to another wrecker service and even made the call on their behalf. This level of compassion and dedication stands out in today's world and is something that sets Malone's Wrecker Services apart from the others. Trust them to provide reliable and caring support in difficult situations.
Location:
USA, Tennessee, Loudon, Lenoir City
Address:
256 Simpson Rd, Lenoir City, TN 37771
Phone:
Web:
Last update:
December 31, 2023
Business Hours
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Aaron Parker Google Review
"I got my truck and trailer stuck on the job site today. When I called the office, Debbi answered the phone. She was so sweet. She can hear the tension in my voice. She verified she didn’t have any wreckers available and referred me to another wrecker service and even called them for me and had them call me back. In the world we live in today I wanna make sure those who do good for others get recognized and I hope those at Malone’s wrecker service recognize Debbi for her hard work and compassion towards her clients. Thank you, Debbi.
Good luck and God Bless"
Daniel Gibson Google Review
"Little "slow" to arrive...road side wait was 'hot' and deflating....Care for car and delivery to service center....Professional...Transport rate was a tad high :: for 6 miles hauling charge :: but when "stranded" on highway "at mercy of assistance"..."
Tim Chapman Google Review
"My granddaughter ran off the road and we had to call a wrecker service. I had used Malone in the past when John owned the company. John had retired and moneymakers now owns the business, and that name says it all. It took just a matter of minutes to get her car onto the rollback and they towed it 4.2 miles. We were charged $375.00. That's very high in my opinion. I do not reccomend using them unless you are very wealthy and don't mind spending money."