Lindell Auto & Truck Parts is a top choice for those seeking hard-to-find auto parts. Their exceptional customer service and wide range of products make them stand out in their industry. The store has gained a reputation for quick response times and efficient shipping, ensuring customers get what they need when they need it. Customers can trust that they will receive excellent service every time they shop at this store, as evidenced by numerous glowing reviews. One customer from Portland praised the store's courteous, fast, and efficient service, exemplified by how the staff verified the availability of a rare part and promptly shipped it to the customer. Lindell Auto & Truck Parts goes above and beyond to provide an outstanding experience for all their customers.
Location:
USA, Oregon, Umatilla, Pendleton
Address:
411 OR-11, Pendleton, OR 97801
Phone:
Website:
www.lindellauto.com
Last update:
January 4, 2024
Business Hours
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Travis Taylor Google Review
"Called twice to ask if they have a part in stock or a compatible vehicle that may have it and was absolutely treated like DIRT over the phone, the second call being a situation where I provided very specific information and got the answer that I will just have to burn my fuel bill up driving down there with the assurance that I will be treated better in person. At one point in the convo I inquired as to whether the gentleman I was speaking with is the owner. He said "Yeah... well.. I'm the second one... why does it matter?" Well. He's about to find out. I'm about to head down there right now. Afterwards, I may update this review And if they dont have my part, I *AM* going to exact an amount from that salvage that compensates me for my time and expenses on this deal... plus interest. Bank on it. EDIT UPDATE: Well. They did NOT have my part after the guy I spoke with on the phone said, and I quote, "I am sure we have it, if you just come down [to the salvage]..." However, these guys did work very hard for about an hour trying to find my part or one that is similar enough to do the job. Their conciliatory attitude was impressive, though. While not an apology, it was suffucient. I found out through my telephone that these guys are a 70-mile radius MONOPOLY- so unless you are a family member or friend involved in a personal issue, you're never going to get an apology. See, monopolies are like that only child friend you had back in grade school. They don't understand what it is like to be wrong because they have no iota of the concept communicated to them via their environment. Also, being a monopoly, they have very sensitive feelings and emotions, much like a baby bunny rabbit. My young boys did really enjoy meeting and interacting with Juneau, the salvage's mascot Golden Retriever. And the salvage also gave me a great deal on a really wonderful dozen eggs, five bucks. Listen folks: That's the deal- do yourself a favor and skip the phone call and just stop by. Their organizational standards are extremely customized, as they have no incentive for communicative uniformity. They're pretty cool people. I'm upgrading my rating from one star to three, and I look forward to the next time I do business with them, where that rating can't get any lower, and just might bump up a star or two."
Rick Smith Google Review
"Call about a break part, and they want to charge me 3 times as much as a new one."
Ryan Shurtleff Google Review
"I called from Portland looking for a "rare" part, not only did they say they had it, they verified with product in hand, called me back promptly and shipped it to me. Very courteous, fast, and efficient. 10/10 will buy from them again!"