At this auto repair shop, the team of skilled technicians is committed to providing exceptional service for all makes and models. They go above and beyond to ensure that every customer leaves satisfied with the results. The staff members are knowledgeable, kind, patient, and polite, making the entire experience pleasant and stress-free. Whether it's routine maintenance or more complex repairs, the dedicated team delivers high-quality service to meet all automotive needs. Customers have praised the exceptional service and expertise offered by the service department, highlighting their willingness to go out of their way to provide elite service at all levels. If you're looking for a reliable business that offers top-notch service and expert knowledge in auto parts, this is the place for you.
Location:
USA, Virginia, Alexandria City, Alexandria
Address:
5125 Duke St, Alexandria, VA 22304
Phone:
Website:
https://www.landmarkhonda.com/
Last update:
December 17, 2023
Operating Hours
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Jason Despain Google Review
"The rubber seal around the sunroof of my CR-V had deteriorated. A simple fix (I thought) for the service center.
I called to set up a service appointment. No one answered the phone. I brought in my car on Monday in person, but the service technician scheduled an appointment for Thursday morning. I brought my car back on Thursday morning, and they acted like I didn't have an appointment. The technician estimated that the service would be completed by the end of the day. Near the end of the day, I sent a text message to the technician to ask for the status, and he didn't respond until Friday. When he did respond, he communicated the need to completely replace the sunroof, which was not in my price range.
In the end, it took the entire work week for their team to actually look at my car for a relatively straightforward issue. I can't imagine how long it would take for them to get to my car if I had a complicated concern.
That said, the team is respectful and treated me honestly and with kindness."
Naffy A Google Review
"Landmark Honda made my first car buying experience extremely pleasant. Chris and Vince specifically were very knowledgeable about their field and took great care in explaining everything to me. They even went above and beyond helping me find the best insurance quote for the car as my rates were pretty high being a young driver. All staff members were kind, cordial, patient, and polite which was refreshing. My car was also able to pass state inspection in my home state. Thank you guys so much!"
James Collins Google Review
"The service department at Landmark Honda is the best in the business! They constantly go out of their way to provide elite service at all levels. I would highly recommend their services to any of my friends, family and acquaintances."