This junkyard in Dubuque offers kind and very helpful customer service. Joe is praised for his friendliness, knowledge, and patient assistance. The reasonable prices allow a quick purchase of an auto part instead of waiting for it to be shipped. One customer states it was worth the distance to get to the salvage yard while another mentions they had to conduct business over the phone due to a broken knee but were given a good price and helpful support from Joe. Customers have appreciated that the staff is courteous, professional, and dedicated in assisting during difficult times.
Location:
USA, Iowa, Dubuque, Dubuque
Address:
3260 Dodge St, Dubuque, IA 52003
Phone:
Website:
http://www.keycityrecycling.com/
Last update:
December 24, 2023
Business Hours
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Bub Zilla Google Review
"Joe was very friendly, knowledgeable and kind. I needed a body control module for a 2007 Caravan and 2 hours away, this is the closest place I could find one. Instead of waiting for it to be shipped, I decided it would be a nice drive and I got to pick it up right away. Reasonable prices, I paid $50 for it. I definitely recommend this place. The only caution I would add is if you have bad brakes, be extra careful driving there as they are located in a place that requires driving down a long, steep, very bumpy driveway/road. Also, the map was a bit confusing so I ended up driving in a big circle to get to it. That is nothing bad on them though, Dubuque just has really weird roads around the area. ????????????"
Holly D Google Review
"Fast, courteous, fair."
supermario sadd Google Review
"I was hit by a semi in dubuque and wound upjunking my ford E250. Since I had a broken knee I had to do it by phone. Joe at Key City took a few things out and is holding them for me. He gave me a very good price, was quick picking it up so I had no storage costs to pay.
He was friendly, professional, and helpful throughout the process. I haven't met Joe yet since my knee has a while to go before I can walk around but look forward to it.
Dave Gleason"