Seeking a junkyard with outstanding customer service and quick payouts? Look no further than this Chicopee, MA location. Customers rave about the efficient and helpful staff who make the scrap metal recycling process a breeze. The quick weighing in and out process, paired with friendly guidance from the team, ensures that whether you are looking to recycle scrap casually or on a regular basis, your experience will be smooth and easy. Additionally, the positive reviews highlight the team's friendliness and professionalism when dealing with first-time customers, as well as their dedication to making the entire process enjoyable. For those looking for an installation service, this business is highly recommended for its efficiency, professionalism, and ease of transaction. If you want to make extra cash by recycling scrap metal, this is definitely the place to go!
Location:
USA, Massachusetts, Hampden, Chicopee
Address:
184 E Meadow St, Chicopee, MA 01013
Phone:
Website:
http://www.kanescrap.com/
Last update:
December 25, 2023
Business Hours
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cynthia jackson Google Review
"Initially went to this scrap metal once before and had good customer service. Got prices before I came this time, but did not have my price list with me.
The guy that helped me was nice but was not as thorough as the first time I went. Did not seperate the cans and items like the first time. I got the invoice of what I would be receiving, and it did not seem accurate. I mentioned it to Robbie who works there, and he said, nothing I can do about it. I went home and checked my prices and called him, he was very nice and said he would put the money aside for me for when i came in the next time. I realized after the call that I was not given any amount that I was quoted on the phone couple days before. I called this morning to talk with someone about the difference prior to my going in today, and got Robbie who was very dismissive, extremely rude and told me that I am too much trouble for them and to go elsewhere. Took no accountability for the incorrect pricing and did not want to pay me the difference. Told me that the pricing changes daily, and He hung up on me. So apparently the customer service is not great or consistent. I have been to other places and this by far was the rudest place and treatment. I was not rude towards him. NO Manners or customer service or even respectful. Would not recommend for anyone. They don't stand by their quotes because they try to cheat you and then when you catch them and question them, they tell you to go elsewhere. Not reputable enough for me, and so disrespectful towards women. Can't reason with ignorance. Not to mention that he cheated me out of the money that he was supposed to pay me for their mistake. STAY AWAY FROM THERE."
Sergey Kravchenko Google Review
"Staff was quick to help and made the recycling process a breeze. I simply weighed in, unloaded where they told me to, weighed out, and left with money in hand. If you want to make some extra money on the side doing scrap metal recycling, then I would highly recommend this place!"
Dina Velez Google Review
"I have been doing a lot of work out of my home garage on my trucks, changing brakes, clutches, suspensions, had a ton of scrap, even had a few tailgates that needed to be gone! My wife found this place on google. I packed up my mini truck and drove about 8 minutes from my house. Was greeted by Bill who looks like Axle rose. Very helpful as it was my first time there. The whole process was great. He was very helpful and fun to work with. Parked my truck after weighing in to see the weight of my truck, walked in showed my military ID got a check and a Thank you have a nice day! I said have a greets day. I left smiling and happy. Most definitely will use them again. So much better than the scammers at other scrap yards. Highly recommended!!"