At J & J Auto Salvage & Parts, customers can expect exceptional service and a wide selection of economical vehicle parts and accessories. The positive reviews speak volumes about the accommodating staff who are willing to go the extra mile to ensure customer satisfaction. One reviewer was impressed by the reasonable prices and the commitment shown by the staff, who went out of their way to help them get their purchase in time for work the next day. This level of dedication and outstanding service makes J & J Auto Salvage & Parts a top choice for anyone in need of auto parts or salvage yard services.
Location:
USA, West Virginia, Kanawha, Charleston
Address:
529 Falcon Dr, Charleston, WV 25312
Phone:
Website:
Last update:
December 17, 2023
Operating Hours
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Ashley Brinkman Google Review
"I just want to say that I got a front end for my truck here reasonably priced, but not only that they came back to the shop after closing so I could get it in my truck before work the next day. Honestly above and beyond service!!!"
Richard Moore Google Review
"I would never buy from these people. After two calls and telling me they had my parts needed, I drove 6 hours, waited over an hour to find out they did not have the parts. Lady also waiting there waited over two hours after driving 4 hours to get there and like me found out they were lying. I was listening in the background while they answered the phone and quickly found everyone got the yes we have it right here, come and pick it up. Most dishonest people I have ever met."
Andrew Mays Google Review
"I had to prepay for a transmission before they would ordered it. The day I was to pick it up my transmission my truck was hit by someone while it was parked at the mechanics shop. It was totaled due to the guy was going 125 MPH according to the cop. They would not give a refund. They stated they would have to eat the shipping cost. I stated I would eat that cost due to I ordered it and sounds fair. They stated no they would not. I asked if they would transfer the warranty to the buyer if I sold it with out never using it. They said no. I decided to count my losses and receive it anyway, even though I tried to be fair and they were not. When the Transmission came out I could see immediately it was not my transmission. The mechanic said it was a standard. The worker looked at my receipt and it stated an automatic. See said they would order a new one. I stated that now they aren't responsible for shipping due to THEY sent the wrong one, according to her own words. I tried to reason with her that neither would be eating any money and now we could be both satisfied. She said no.I never received this transmission. I told her I am backed in a corner and don't want to but I will see them in court. She laughed at me and told me to get off her property. I told her I will as soon as I retie my core transmission down. She yelled at me to get off her property. Then tried to physically force me to leave and could not. She said she is calling the police and putt 911 on the cell phone. I told her please do and let's watch the security video with the cops of her trying to force me in the car while securing my load. I am responsible if my load falls off and causes an accident. I won the $2,000 law suit in court. They have failed to pay up to date. This is the most unethical practice I have ever encountered."