Visitors to this auto parts store on MacArthur Blvd are consistently impressed by the exceptional service they receive. The friendly and helpful staff go above and beyond to provide advice, guidance, and assistance to ensure that customers find the right parts or accessories for their vehicles. From simple oil purchases to specialized parts, the team is dedicated to delivering excellent customer service at all times.
One customer praised the staff for being understanding and helpful, particularly noting a positive experience with a recharge for their Trailblazer's A/C system. Another mentioned the great people working at the store, citing a specific encounter with AJ who was courteous and professional while helping them find specific oil and order a special part for their vehicle.
Overall, visitors can expect knowledgeable and supportive staff at this auto parts store who are committed to providing top-notch service every time.
Location:
USA, Illinois, Sangamon, Springfield
Address:
2625 S MacArthur Blvd, Springfield, IL 62704
Phone:
Website:
https://www.carquest.com/stores/il/springfield/14932
Last update:
December 17, 2023
Business Hours
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Reviews
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Robert Zettler Google Review
"The staff were very understanding and helpful.
UPDATE 062921
Well I came by today as I am having issues with my A/C, yes, the new Trailblazer, and hoped it just needs a recharge.
Well the gentleman inside was very, very helpful and even came out to make sure I was doing it correctly!
Now that's service.
Anyway, I did my first ever recharge of freon into a vehicles system (see new attached photo) and hope it works.
In any case, thank you CarQuest on MacArthur Blvd for your counsel and assistance."
Sean Me Google Review
"Got a sealed lead battery from Indiana advance auto 3 days ago. Brought it here to do an exchange because I am over the road. The sealed battery leaked battery acid and I wanted a fresh one that had no leaked. 1st guy started to say how it is my fault because it was was tilted over. I was under the impression sealed batteries didnt leak so this could of been my mistake. I still asked to havr a replacement. 2nd guy brought me one that was 5 over months older then the one I brought in. I tested it at home had 60% charge so i charged it and did a test and it failed. Closer inspection of the battery terminals it looks like it was already connected to truck. Not sure it it was but it failed battery test Smh i will go to STL to try my luck. Carquest and advanced auto are the same company when using the advance auto they website they reference Carquest for store pick ups."
Jack Clifford Google Review
"I stopped by your store as I have before, one reason because you have great people. Today I needed oil AJ was behind the counter. Because I was looking for specific oil and was greatly surprised of your price,and since I was there and AJ was so courteous and professional I ordered a special part for my Cobra, can't say enough Thank you Car Quest."